Nivashen Thatiah Email & Phone Number
Who is Nivashen Thatiah? Overview
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Nivashen Thatiah is listed as Network Operations Center Engineer at Derivco, a with 2081 employees, based in Durban, Kwazulu-Natal, South Africa. AeroLeads shows a matched LinkedIn profile for Nivashen Thatiah.
Nivashen Thatiah previously worked as NOC & VoIP Engineer at Syrex (Pty) Ltd and NOC & VoIP Engineer at Syrex (Pty) Ltd. Nivashen Thatiah holds Information Technology - Systems Support from Mict Seta.
Email format at Derivco
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About Nivashen Thatiah
With over four years in the Information Technology industry, I believe I have the well wiredapproach of excellent customer service andtechnical skills. I bring determination and energyto any task at hand.
Listed skills include Voice Over Ip, Microsoft Office, Telecommunications, Data Analysis, and 3 others.
Nivashen Thatiah's current company
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Nivashen Thatiah work experience
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Noc & Voip Engineer
Noc & Voip Engineer
Second Line Voip Engineer
Technical Web Lead
A Frontline Technical Web Lead offers existing or potential clients an integrated experience from the sales and support department. Clients who dial in via our web page and can choose to text chat or voice call with a Technical Web Lead. After having spoken with the client, a needs analysis is compiled based on what they are looking for. Having technical support knowledge combined with the extensive Product training, I would compile this analysis, which then includes my suggestion of what the best possible option would be for the client. I then compile this information and pass the client and information onto a consultant from the Sales department.
First Line Support
Enterprise Support Desk - dealing with clients that have a large staff baseSoftware:Touchpoint, Queuemetrics, SOLID, VoIP Monitor, ZabbixHosted PBX - TelvivaOne. Telviva & Telviva Mobile Technical:- Configuration of hardware devices: Routers (Cisco 1700, Huawei B series LTE, external LTE), VIBE devices and Phones (Yealink, Polycom & Snom) - IMACS (Installation, Movements, Additions, Changes) - Software Configuration Customer Support: (via email & telephone)- Investigating, troubleshooting and resolving customer incidents- Engaging with customers, building trust and providing excellent customer services - Hardware/software/network troubleshooting Administration:- Logging customer incidents on SOLID (system)- Documenting incidents and follow up- System reporting
Colleagues at Derivco
Other employees you can reach at derivco.com. View company contacts for 2081 employees →
Yanhao Wu
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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TA
Tyrese Archary
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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SM
Selvakumar Muthusamy
Colleague at DerivcoGzira, Malta
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JL
Julien Liakos
Colleague at DerivcoPretoria, Gauteng, South Africa
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LJ
Larissa Jade Chinsamy
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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SW
Shaun Westermeyer
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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NN
Nosihle Ngema
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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PB
Pranitha Bhanial
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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MM
Mandy Miller
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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RH
Ruth Hicks
Colleague at DerivcoDurban, Kwazulu-Natal, South Africa
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Nivashen Thatiah education
Information Technology - Systems Support
Education record
Frequently asked questions about Nivashen Thatiah
Quick answers generated from the profile data available on this page.
What company does Nivashen Thatiah work for?
Nivashen Thatiah works for Derivco.
What is Nivashen Thatiah's role at Derivco?
Nivashen Thatiah is listed as Network Operations Center Engineer at Derivco.
Where is Nivashen Thatiah based?
Nivashen Thatiah is based in Durban, Kwazulu-Natal, South Africa while working with Derivco.
What companies has Nivashen Thatiah worked for?
Nivashen Thatiah has worked for Derivco, Syrex (Pty) Ltd, and Telviva.
Who are Nivashen Thatiah's colleagues at Derivco?
Nivashen Thatiah's colleagues at Derivco include Yanhao Wu, Tyrese Archary, Selvakumar Muthusamy, Julien Liakos, and Larissa Jade Chinsamy.
How can I contact Nivashen Thatiah?
You can use AeroLeads to view verified contact signals for Nivashen Thatiah at Derivco, including work email, phone, and LinkedIn data when available.
What schools did Nivashen Thatiah attend?
Nivashen Thatiah holds Information Technology - Systems Support from Mict Seta.
What skills is Nivashen Thatiah known for?
Nivashen Thatiah is listed with skills including Voice Over Ip, Microsoft Office, Telecommunications, Data Analysis, Troubleshooting, Customer Support, and Technical Support.
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