.Tested user experience dashboard and invoice processing for our application- Xtrachef by Toast, ensuring seamless user experience and insights provision..Engaged in Agile-scrum rituals: daily standups, retrospectives, grooming, and planning..Developed comprehensive test cases and scenarios while updating and managing test runs in TestRail..Followed N-1 sprint regression Automation procedure with the help of Playwright.Identifying, reporting, and tracking defects using JIRA.Conducted backend testing utilizing Splunk for comprehensive log analysis and Postgres for database validation while also monitoring and optimizing P95 latency to ensure optimal system performance.

1) Role: Quality Assurance Engineer • Analyzed the Fix provided and Scripted test cases with a vast coverage of scenarios. • Deployed patch on top of environment and performed end-to-end testing with regression cases. • Understood the documented Test strategies, test cases, and test plans. • Responsible for writing and maintaining automation scripts for regression and functional testing. • Identifying, reporting, and tracking defects using JIRA. • Scripted test cases before receiving the build including negative, and positive Test cases. • Manual execution of prepared test cases and validating that the product meets user requirements. 2) Role: Windows VMware Engineer • Proactive Management of Wintel service now dashboard involving incidents, changes, and requests. • Basic Hands-on experience in upgrading and migrating Windows virtual machines using VMware. • Provide proactive problem management to identify RCA to provide permanent resolutions. • Responsible for incident resolution and support extended to customers through voice interaction/email/chat/remote support. • Basic Knowledge of Vulnerability remediation and manual upgrades on Windows servers. • Knowledge of Active Directory (AD) and worked on providing server access/ requests to the clients.