Nearly 4 and half years of experience in Branch Banking ,Account Opening, Payment & Settlements, Banking Operations and Relationship Management. Valued for spearheading new initiatives, conceptualizing strategies for streamlining the operational procedures and analyzing the business requirements. Adept in managing overall profitability of branch and accountable for ensuring strategic utilization & deployment of available resources to achieve organizational objectives. Skilled in providing value added customer service by resolving customer issues and ensuring their satisfaction with the product & service provided at the branch. Accomplished several projects related to Product improvement, customer service, process improvement and cost reduction.