Specializing in technology risk management, my role at AIG encompasses the review of SOX controls and ensuring compliance across the general insurance unit. Collaborating with a dedicated team, we focus on enhancing governance and resolving audit issues effectively. Our efforts in production support management have led to the successful onboarding of critical applications to monitoring tools, improving operational efficiency.With a background in production support engineering, I've cultivated a deep expertise in ServiceNow Event Management Module and played a pivotal role in establishing the Application Command Center. My approach integrates robust compliance measures and leverages advanced monitoring solutions like Splunk and Dynatrace to maintain system integrity and achieve optimal performance standards.
Listed skills include Project Coordination, Problem Solving, Microsoft Sql Server, Java Enterprise Edition, and 16 others.