Recruitment:• Structured the Human Resource Department and oversaw entire recruitment lifecycle including understanding the human resource requirement, sourcing, screening, shortlisting, and hiring the candidates and Employee life cycle process from on-boarding to exit formalities• Pivotal role in supporting the management in implementing change management to the new HR system• Handled recruitment process for candidates from different business segments including branding, marketing, support, software, and finance. Devised new strategy to enable mass recruitment via campus-drive • Tracked the status of selected candidates, communicated with them & kept them warm till they joinPerformance Management:• Developed and implemented a comprehensive monitoring and evaluation system for fellows to track progress on program goals, formulated the KPIs /KRAs/PMS/Goal Sheets for the quarterly appraisal process• Coordinated and participated in quarterly appraisals of the team members with the respective team heads to summarize the discussion for the employee and management’s benefitLiaising Skills: • Handled multiple vendors simultaneously based on requirements, negotiated fee structure and pay-out• Handled customer grievances and acted as a point of contact between the management and the employeesHR Operations:• Set up payroll application, calculated salary, and coordinated with the accounts team for all payroll needs• Introduced and implemented policies in favor of both the employer and the employees• Planned and implemented fun employee engagement activities like weekly team lunches, monthly company activities like Working out of office for a day, Movie Nights, Quiz Contest, Potluck, and Over-night Camping