Niveditha Ramesh Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Commerce Platform Escalations

Seattle, Washington, United States

AWS Monetization EDP Tooling

Fort Lauderdale, Florida, United States

• Promoted to manage a team of 5 Account specialists handling client communication and work on internal control, lead planning, decision support and end-to-end test plans for internal technology workflows.• Perform Cost-benefit analysis on new association ventures and Use ratio analysis to make sure the company cost-profit ratio, sales-profit ratio and volume-expense ratio are within margin; develop formulas for profitability analysis reports based on customer’s selected parameters. •… Show more • Promoted to manage a team of 5 Account specialists handling client communication and work on internal control, lead planning, decision support and end-to-end test plans for internal technology workflows.• Perform Cost-benefit analysis on new association ventures and Use ratio analysis to make sure the company cost-profit ratio, sales-profit ratio and volume-expense ratio are within margin; develop formulas for profitability analysis reports based on customer’s selected parameters. • Automate weekly, monthly business reporting structure by creating data pipelines in AWS platform, extracting large datasets using SQL to retrieve, create and visualize data via Data studio for ad-hoc Data analysis. • Work with cross-functional teams on creating a Time Series forecasting model to forecast payment patterns and trends recorded in the recently developed Payment processing dashboard via cloud-based platform to analyze and forecast stakeholder engagement, usage metrics data and publish a tableau coverage maps to determine the scope and consistency. Show less

Miami/Fort Lauderdale Area

• Gather insights through data analytics and statistics and contribute to the operations team by automating data pull in order to solve business problems faced in Sales & Operations• Track KPI’s in dashboards and apply patterns for inbound lead analysis to business practices using various business intelligence using Google Data Studio and Excel functions (Pivot Tables, Vlookup, Index Match, macros etc.) and SQL operations to improve company operations.• Translated revenue generating… Show more • Gather insights through data analytics and statistics and contribute to the operations team by automating data pull in order to solve business problems faced in Sales & Operations• Track KPI’s in dashboards and apply patterns for inbound lead analysis to business practices using various business intelligence using Google Data Studio and Excel functions (Pivot Tables, Vlookup, Index Match, macros etc.) and SQL operations to improve company operations.• Translated revenue generating, cost-saving special projects such as Whopper Reconciliations in QuickBooks, Lien Auditing that impact business and customer experience by developing dashboards in Tableau• Built the Cohort revenue Analysis tool to monitor collection behaviors, accrued revenue, churn rate in clients and trends in states such as FL, GA, NC and SC.• Performed User Acceptance Testing on TCN, company’s new cloud-based software for communication and optimized the time spent on outbound lead generation.• Utilize project management tools such as Smartsheets in order to increase efficiency in workflow systems such as ledger requests and association foreclosure reviews and curated an Account Manager Manual comprising the business model and technology workflow. Show less

San Francisco Bay Area

*Built and developed the algorithm to train ‘Aristotle’ the AI chatbot using NLP with 94% accuracy in responses* Analyzed and optimized the database using SQL, as the Application Expert.* Performed application testing for clients like Mass Mutual, SkyPad and Apple.* Collaborated with Salesforce in performing market analysis on client data and identified profitable customer segments * Utilized data from the technical team to drive model implementation and conducted user… Show more *Built and developed the algorithm to train ‘Aristotle’ the AI chatbot using NLP with 94% accuracy in responses* Analyzed and optimized the database using SQL, as the Application Expert.* Performed application testing for clients like Mass Mutual, SkyPad and Apple.* Collaborated with Salesforce in performing market analysis on client data and identified profitable customer segments * Utilized data from the technical team to drive model implementation and conducted user experience test. Show less

Greater Boston Area

* Headed the technical team and worked with a group of 50 members in redesigning the interface* Identified and implemented new training process on the web application and improved the paperwork* Decreased the recruiting time through Geo Sales and established new connection between the employees and the system.* Identified internal glitches faced in the application and served as the only technical support in interpreting solutions for Philadelphia and Boston zones.* Analysed… Show more * Headed the technical team and worked with a group of 50 members in redesigning the interface* Identified and implemented new training process on the web application and improved the paperwork* Decreased the recruiting time through Geo Sales and established new connection between the employees and the system.* Identified internal glitches faced in the application and served as the only technical support in interpreting solutions for Philadelphia and Boston zones.* Analysed existing market threats via new subscription model by increasing online presence and profit margin by 25% for the month of June. Show less

Chennai Area, India

* Built and managed a team of 25 members, responsible for the growth and expansion of distribution channels across the division. * Identified the performance and scope of hi-speed petrol across 30 districts by A/B testing. * Founded and led the company’s new division, achieving an increase in revenue by 25%* Conducted a survey among the motorcycle users to review the performance of the product. * Negotiated and acquired partnerships with clients across the oil industry… Show more * Built and managed a team of 25 members, responsible for the growth and expansion of distribution channels across the division. * Identified the performance and scope of hi-speed petrol across 30 districts by A/B testing. * Founded and led the company’s new division, achieving an increase in revenue by 25%* Conducted a survey among the motorcycle users to review the performance of the product. * Negotiated and acquired partnerships with clients across the oil industry resulting in subsidized fuel price. Show less

Chennai Area, India

* Worked with several teams in sales, product marketing and design to negotiate, acquire and execute website products and digital marketing projects from high profile clients across e-commerce, IT and advertising agencies.* Proposed business solution to increase post engagement on blogs and social media by creating a model based on performance.* Increased sales pipeline by analyzing market trends and ad campaigns.Engaged clients to foster strategic relationships resulting in… Show more * Worked with several teams in sales, product marketing and design to negotiate, acquire and execute website products and digital marketing projects from high profile clients across e-commerce, IT and advertising agencies.* Proposed business solution to increase post engagement on blogs and social media by creating a model based on performance.* Increased sales pipeline by analyzing market trends and ad campaigns.Engaged clients to foster strategic relationships resulting in marketing of website products. Show less

Master'S Degree, International Business

Bachelor'S Degree, Computer Science

Higher Secondary, Mathematics And Computer Science