Nivedya Kadavil Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

1. Data Management• Day to day responsibility for data management and reporting to maintain up to date, accurate and effective records of all stakeholder engagement in Salesforce.• Build reports and analyse SSE database for insights and trend to report on and provide an evidence base for all future strategies and success.2. Systems Architecture and Strategy• Review, build and manage Salesforce CRM architecture to integrate SSE platforms, and automate business processes.• Implement data life process, including data mapping, automated capture, manual entry, maintenance, analytics, publication, archival, cleansing and reporting.• Champion automation, user experience and technology for SSE, upholding best practice and ensuring compliance.3. Project Management:• Effectively project manage inputs from internal team, external expert consultants and suppliers, interns and other support resources• Provide technical database and other special project management expertise to SSE team and suppliers. • Market research and other special projects as required.

Sydney, Australia

Units of Study: 1. Project Management in IT (PMBOK)2. Advanced Topics in Project Management (6Q Governance)

Sydney

- Designing solutions to transform existing spreadsheets based process to a streamlined CRM process.-Configuring Salesforce as System Administrator.- Writing Apex triggers and Classes, Visualforce Pages and Communities Pages.-Integrating Salesforce with Eventbrite, Mailchimp and other applications.

Sydney, Australia

Mumbai

On-site coordination-Interaction for requirement gathering and product training.Documentation of Client Requirement and Project Implementation.Implementing client requirements via configuration and product enhancements.Configuring CRM functional modules encompassing Sales, Marketing and Customer Service.Coordinating with product, technology, engagement, production & operation teams.Ensure smooth product delivery and manage consecutive releases.Review Test Cases and provide support during SIT, UAT and Regression Testing.Provide post implementation support by analyzing and resolving production issues.Implementation and delivery of Consecutive Change Requests.

Master’S Degree, Information Technology

Master of Information Technology and Master of Information Technology Management

Bachelor Of Engineering (Be), Computer Engineering, First Class

Activities and Societies: Computer Society of India, Paradigm of Life