Nivel Hamed Email & Phone Number

Australia

Sydney, New South Wales, Australia

At World Options, we specialise in helping businesses streamline their shipping processes, reducing costs and improving efficiency with advanced logistics solutions.

Sydney, New South Wales, Australia

- Designed and implemented robust MDM solutions with security baselines aligned with industry best practices, including CIS, and ACSC Essential 8. - Spearheaded project operations across the APAC region with financial oversight, collaborating with remote teams within the region and the US, demonstrating strong leadership in managing cross-functional and geographically dispersed teams.- Formulated comprehensive change management plans, including analysing stakeholders, writing communications, preparing training materials for self-service migration and coordinating onsite training for over 300+ end-users.- Played a pivotal role in developing and executing strategic initiatives as part of the Professional Services Leadership Team (PSLT)Projects and Technologies:MDM solutions - Identity Access Management, BYOD 365, Corporate owned device management, Microsoft Intune for Windows macOS iOS and Android, MDM Kiosk device implementation, Device Migration - Workspace ONE, Airwatch, JAMF, BlackBerry UEM, SCCM, MaaS360, ManageEngine, XenMobile, Ivanti (MobileIron) to Intune, MDM HealthCheck, W365, Azure Virtual Desktop, VPN solutions - AnyConnect, Zscaler, FortiClient.

Sydney, Australia

- Successfully managed a portfolio of 50+ client-focused projects with a team of seven simultaneously- Delivered projects through meticulous planning, monitoring, scheduling, budget management, time management, and rigorous quality control.- Collaborated with technical teams, vendors, managers, end-users, and other key stakeholders to organize the different components of the intricate deployment projects.- Exhibited a solution-oriented mindset by effectively managing project risks and scope creeps, developing mitigation plans, and fostering clear communication with stakeholders and team members.- Utilized project management expertise to estimate and define project scope, conducting thorough analysis to ensure alignment with client needs and expectations.ProjectsManaged vulnerability scanning services, Disaster Recovery and Business Continuity services, O365/On-premises server/Exchange migration, Teams calling implementation, Azure Migration, Citrix/Remote desktop upgrade, IT infrastructure upgrade, IT health-check/audit, Desktop refresh, SOE upgrade, Office relocation, Mimecast, DMS upgrade, PowerBI integration and reporting, SharePoint migration, iManage/Worksite projects etc.

Sydney, New South Wales, Australia

- Elicited and documented detailed As-Is and targeted business process workflow- Analysed and scoped business requirements, conducted requirement gathering sessions with key stakeholders and functional teams- Liaised with external 3rd party software with integration points, including data feeds and API integration- Managed and coordinated user acceptance testing (UAT)- Prepared and delivered pre and post system user training

Bangladesh

- Planned and managed portfolio of projects for 150+ clients- Established project scope and conducted high-level estimates with clients- Elicited, analyzed, and documented high-level business requirements- Designed business processes and developed test plan to ensure system quality- Managed cross-functional teams of Developers, Web Analysts, and QA testers to deliver projects within the constraints of schedule, budget, and scope whilst ensuring the correct methodology, templates, and process were followed- Translated requirements into tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow diagrams, and user manuals- Collaborated technical specifications, troubleshooting guide, deployment, installation, and upgrade guides with the development teamProjectsWebsite design and development, iOS and Android application development, UI/UX design, eCommerce solution, Custom content management solution, API development and integration, Software testing and QA.

Dhaka, Bangladesh

Dhaka, Bangladesh

Master Of Information Technology, Information Technology Management

- Strategic Project Management - Information Systems Project and Risk Management - Information Systems Design and Management - Enterprise.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

- Strategic Management - Production Management - Computer Information Systems - Applied Statistics - Strategic Marketing - Brand Management