Responsibilities includes in Reliability Spare Parts Program and Customer Excellence as A PROGRAM COORDINATOR• Managing global customer for Honeywell aerospace and maintaining and sharing various Aircraft Spare Parts reports in daily basis• Working with Clients and CSM’s on developing retrofit plans• Manage volume of returns with each shop to prevent overload/long TAT • Communicate retrofit plans with CBM’s and FSE’s, stakeholders• Coordinate returns with the global operators via CBMs/FSEs• Coordinate returns with R&O shops Manage volume of returns with each shop to prevent overload/long TAT• Work with operators, SPEX and CBM’s on managing loaners • Track global spare levels and customer spare levels• Tracking campaign progress at each customer and at fleet level, communicate with HON business team and leadership• Monitor detail component inventory to ensure adequate supply• Assist Business Teams with metrics Reporting as required• Handling RSPP Program • Researching SFDC case closure times • Quarterly Airlines presentation preparation for customer satisfaction survey• Extracting scorecard data on Tableau• SFDC tasking and reporting and extracts for data cleanup and SFDC inputs on Survey results• Working with Global team and helped team in Special projects and Special Programs

Working for EMC2 Global Reporting team and DEAL DESK- IndiaResponsibilities includes in Global Reporting Team:• Preparing and sharing reports across the globe and internal teams• Downloading reports from global teams as the deal is new for Accenture• Modifying and updating the reports as per the client and internal team request• Preparing and updating SOP for all the reports• Creating macros to simplify the processResponsibilities includes in DEAL DESK:• Booking Deals for VCE (VMWARE CISCO EMC2) clients after clearing and validating all the mismatches and missing information in SFDC and ACT Application• Follow up with Global Architect and Account managers’ team and Global Deal desk in order to get the correct information before close date• Also, Worked in VXRail process to clear the quarter end backlogs and got appreciated for cleared maximum number of queries and creations

Responsibilities include;● Handling the jobs and respond to the clients as a shift lead● Reviewing the request, fixing the deadline and assigning the operator for proceed with the production● Creating work ticket to process the payment(Vendor)● Follow up of client queries and having clear understanding of the client requirements and concern● Contact the clients for clarification ● Explain the nature of the job to the operator, clarify their doubts● Coordinating and following up of schedules, deadlines and delivery dates● Involves in production to avoid backlog (End to End process)● Preparing the On Time Delivery Report (OTD),Production Response Report and Utilization Report● Preparing shift summary for audit purpose

Responsibilities include;● Managed new vendor creations and Block and unblock the vendor in purchase order and region base SAP for payment purpose● Ensuring Vendor Master data is correct at all times including payment term and recon account details with the valid document of the vendor● Managing the bank detail additions / amendments● Extending the vendor to relevant purchase order group after referring all the details from the back-up which is submitted by the vendor● Generating daily reports using SAP for audit and internal purpose in all regions● Preparing team members productivity report for audit purpose on daily basis.● Preparing Key Performance Indicator (KPI) and Capacity Utilization (CU) on monthly basis for evaluate the individual performance.● Responding for all queries and amend the requested changes in vendor payment terms ● Handling the audit mail/ status mail to the client at daily basis for all regions ● Doing QC (quality Check) for US invoice process team processed invoices on daily basis.● Allocating the work to the team members● Gave training to the team about NAFTA(North American free trade agreement) process in SAP● Supported payment team to control the backlog