Nivetha S

Nivetha S Email and Phone Number

Customer problem solving & Empathy @
Nivetha S's Location
Erode, Tamil Nadu, India, India
About Nivetha S

Nivetha S is a Customer problem solving & Empathy at Ozone Solutions.

Nivetha S's Current Company Details
Ozone Solutions

Ozone Solutions

Customer problem solving & Empathy
Nivetha S Work Experience Details
  • Ozone Solutions
    Customer Problem Solving & Empathy
    Ozone Solutions
    Customer problem solving & EmpathyPost graduate diploma in computer applications (C,C++).Strong communication and interpersonal skillsAdvanced Excel(VLOOKUP, PIVOT, CONSOLIDATE etc)Ability to work independently and collaborativelyProficiency in MS OFFICE products.Problem solving and analytical skillsTUKA CAD (Designing SW).Fast learner and dedicated personalitySelf drive and analyze the problem of the car.Assign the vehicle to the concerned engineer as per requirment.Customer follow-ups for intimate Status regarding vehicles and time commitments.Handled wrathful customers with customer centric solutions.Contact customers to get reviews over the phone and action would be taken depends upon he requirements.In some cases, we went to customer places and solved misunderstood situations carefully.Secure 'S' and 'A' grades in most of the quarters of every year in KPI maintenance as well we awarded by management for that. I have awarded to sold maximum number of SAMSUNG smart warranty leads.Academic Excellence with merit certificates.School pupil leader (2004-2005).Won in many individual sport competitions. Winner of school level football tournament (2004-2005).Awarded for Extra curricular.
  • Samsung India Electronic Private Limited
    Service Administrator
    Samsung India Electronic Private Limited Mar 2014 - May 2021
    Tamil Nadu, India

Nivetha S Education Details

Frequently Asked Questions about Nivetha S

What company does Nivetha S work for?

Nivetha S works for Ozone Solutions

What is Nivetha S's role at the current company?

Nivetha S's current role is Customer problem solving & Empathy.

What schools did Nivetha S attend?

Nivetha S attended National Institute Of Business Management (Nibm) Global, Vivekanandha College For Women, St,mary's Higher Secondary School, St,mary's Higher Secondary School.

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