As a dedicated IT professional with extensive experience in cybersecurity management, IT infrastructure, audio visual and project management, I have a proven track record of enhancing security protocols and streamlining operations. I have successfully onboarded over 250+ users to cybersecurity education platforms, reduced vulnerability risk scores significantly, and transitioned IT infrastructure to advanced detection systems, ensuring zero threat incidents. My commitment to customer service excellence and technical support has consistently achieved high SLA compliance rates and earned me multiple awards for accountability and collaboration. Passionate about leveraging my skills to mitigate risks and enhance operational efficiency, I am eager to contribute to innovative cybersecurity and other IT solutions.
Listed skills include Public Speaking, Marketing, Social Media Marketing, Social Media, and 40 others.