Niya Johnson Email & Phone Number

Randallstown, Md, Us

Randallstown, Md, Us

Baltimore, Maryland, United States

Maryland, United States

Baltimore, Maryland, United States

• Research and resolve customer inquiries received from internal business partners.• Complete entry-level reconciliation of internal department general ledger accounts as required by assigned area.• Prepare daily reports utilizing standard worksheet templates.• Open and prepare bank-by-mail deposits for processing.• Complete customer lockbox set-ups utilizing internal department applications to allow for accurate processing oftransactions according to customer specifications.• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance withthe Company’s Risk Appetite. Identify risk-related issues needing escalation to management.• Promote an environment that supports diversity and reflects the M&T Bank brand.• Maintain M&T internal control standards, including timely implementation of internal and external audit pointstogether with any issues raised by external regulators as applicable.• Complete other related duties as assigned.

Lutherville Timonium, Maryland

Baltimore, Maryland

• Represented Financial Aid department in a positive and professional manner by speaking with students and parents about attending school• Managed up to 15 calls an hour by rerouting, answering questions and giving basic information• Verified student’s information for security purposes using the schools system• Identified students’ needs, clarify information, research every issue and provide step by stepsolutions• Strong phone and verbal communication skills along with active listening

Alexandria, Virginia

• Took the role of a financial technician and reviewed grant applications to be recommended or not.• Analyzed invoices, bank statements, ACH, and checks• Gathered documents for audits • Reviewed courses on LMS for errors• Created courses using Articulate Storyline 360• Downloaded the Financial Performance Reports of the credit unions and analyzed the reports to determine the projected net worth of the credit unions assuming repayment of their outstanding CDCI investment.• Created a log of archived news articles from our FOCUS e-newsletter• Customized the agency’s Financial Trends in Federally Insured Credit Unions report to MDIs• Translated the aggregate financial data for MDI credit unions using into the template currently used by the agency to produce the reports for credit unions overall using excel

Washington D.C. Metro Area

• Cross checked information (Names and numbers)• Drew charts and graphs, using Microsoft Excel, to illustrate Financial Year reports.• Ability to edit and produce a PDF using Adobe Acrobat DC• Learned to work in a business atmosphere• Ability to pass a government background check• Ability to use Share Point• Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.• Developed or analyze information to assess the current or future financial status of the different agencies within the USDA

Arlington, Virginia