Niyaz S. Email & Phone Number

Mumbai, Maharashtra, India

Mumbai Area, India

• Maintaining & Updating the internal database• Handing a team of 40 resources• Consolidation of delivered data files in a standardize format• Analyzing Internal Database for data health and validity• Data Cleansing and Enrichment at regular intervals• Data Analysis on the basis of demographics and other parameters• Provide database analytical solutions for projects• Cost effective support to Operations team with readymade data for ongoing campaigns

Mumbai Area, India

• Generating database for B2B operations• Handing a team of 20 resources• Delivering huge volumes in short TAT• Providing database universe to Sales/Operations team based on the project scope• Provided data for various kinds of campaigns• Provided alternative solutions to achieve required targets for the campaign

Mumbai Area, India

Operations:Job Responsibilities:• Analyzing the projects sent by client• Preparing brief for the project• Communicating queries with the client• Estimating & Scheduling the project delivery dates• Distribution/Allotment of work to the team as per requirement• Sending projects for calling• Coordinating with Voice team for project updates• Final Quality of the projects• Preparing reports for the project• Handling all kinds of project e.g. List building, List research, List Validation, Industry Coding, etc• Preparing Project Tracker & Dashboards• Working on Pilot Projects (New Clients)• Managing a team of 8-10 members• Quality Tracking & Feedback for the improvement of team• Raising Monthly InvoiceCRM Support:Job Responsibilities:• Responsible for CRM Testing, Coordinating with Vendors• Managing CRM usage rights and permissions• Module updating and testing• Coordinating with Vendor for fixing Bugs• Publishing weekly/ monthly reports for CRM utilization• Training new joiners and trainers for CRM

Mumbai Area, India

• Data allocation• Followed quality parameters as per project scope• Research for various projects i.e. List building, List research etc.• Prepare final delivery files• Providing feedback to team members regarding quality standards• Prepare errors reports for research team members• Query escalation management

Mumbai Area, India

• Worked as an Data Base Operator with submitting the report and making MIS by Day End,• During Events running through for making the DATA Available and the MIS for the Day,• Making the MIS of Our Colleagues for their QC by the Day End.• Making the report required by the Marketing Team and Director.

Mumbai Area, India

• Daily Walk-in candidates CV’s Entry.(on Excel)• Supervising Written Test & Checking.• Co-coordinating with CCT & Ops to take Interviews.• Creating daily MIS Report.• Generating Employee Code for New Joines through PeopleSoft.• Entering complete data of New Joines in People soft.• Generating various reports through People soft. (Finance Report, Head count V/s. Quit & Relocation)• Attendance data to be prepared. (Every Month)• Generating various reports needed by Sr. Manager HR/Manager HR/ Manager Recruitment.• Checking files if New Joines have submitted their required Documents.• Filing of CV’s in their respective folders.

Post Graduate Diploma, Operations Management And Supervision, First Class

Bachelor'S Degree, Business/Commerce, General, First Class