- I'm a seasoned Operations Manager with a total experience of 12+ years- 7+ years in Operations Management, People Management,- 8+ years in Quality Management, Process Excellence- 5+ years in Program Management.- I have a proven track record of driving operational efficiency, managing large teams, strategising and implementing innovative solutions to enhance service quality and customer satisfaction in fast-paced, dynamic global environments such as Google.- I'm adept at leveraging data-driven insights and strategic thinking to tackle complex challenges and deliver exceptional results.- Currently associated with Google Operations Center and have experience working for MNCs like Wipro, and GlobalLogic in various roles, showcasing his expertise in operations, quality assurance, and process excellence.- I consistently received recognition for my contributions, including the STRIVER award from Google, STAR & CONSTELLATION from GOC and the Employee of the Year award from Wipro.