• Build and optimize secure web pages for evolving business needs.• Planning, implementing, managing, monitoring, and upgrading the organization's websites.• Implement, monitor, and maintain Microsoft Azure solutions, including major services related to compute, storage, network, and security.• Responding to and troubleshooting all website issues.• Reduced the number of major incidents on the bank's website by over 95% through problem management.• Identifying and responding to all website security breaches.• Ensuring that the website is protected by enabling the appropriate security measures.• Updating codes and scripts regularly.• Conducting content audits to eliminate redundant and/or duplicate information.• Ensuring website quality and efficiency by conducting regular test plans.• Improving the user experience of the website regularly.• Collaborating with all staff and management to ensure that the website aligns with brand strategy and meets the organization’s standards.• Creating strategies to grow subscriber base and web traffic metrics.• Ensuring full compliance on the website with all laws and regulations.• Keeping up-to-date with industry best practices and monitoring competitor websites.

• Meeting with clients to discuss website and mobile app design and function.• Designing and building the website/mobile app front-end.• Creating the website or mobile app architecture.• Designing and managing the website/mobile app back-end including database and server integration.• Generating WordPress themes and plugins.• Conducting website performance tests.• Troubleshoot and debug website issues.• Conducting WordPress training with the client.• Monitoring the performance of the live website.

• Mentored and supported the team of 3 Creative Designers and 3 Web Developers to ensure their skills remain up to date and that they are leveraging current tools and processes to support departmental goals.• Manage all aspects of design, development and copywriting for all design/development related projects.• Quality control of all team members outputs in line with brand standards - including proofing and reviewing deliverables and project processes.• Stayed up-to-date on current design/development trends and best practices, and share this knowledge with team members• Reduced the number of major incidents by over 60% through problem management• Actively involved in development projects for websites, both large and small, throughout the various phases of the project life cycle. Assess new initiatives to determine the work effort and estimate the necessary time-to-completion.

• Met with clients to discuss requirements, timescale and budget.• Planned, implemented, managed, monitored, and upgraded organization and clients’ websites.• Managed client proposals from typesetting through to graphic design, print and production.• Developed concepts, graphics and layouts, including making decisions about fonts, images, readability and readers’ needs.• Built and optimized secure web pages for evolving business needs.• Collaborated with UI/UX designers and programmers to produce clients’ websites.• Keeping up-to-date with industry best practices.

• Collaborate, brainstorm, and strategize with multiple teams or clients on a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communications, newsletters, and marketing materials• Translate strategic direction into high-quality design within an established brand identity• Develop concepts with software, and execute original content by determining the ideal usage of color, text, font style, imagery, and layout• Keep up-to-date with the latest design trends by attending workshops, courses, and reading relevant material.

• Collaborate, brainstorm, and strategize with multiple teams or clients on a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communications, newsletters, and marketing materials• Translate strategic direction into high-quality design within an established brand identity• Develop concepts with software, and execute original content by determining the ideal usage of color, text, font style, imagery, and layout• Keep up-to-date with the latest design trends by attending workshops, courses, and reading relevant material

Understanding the client’s needs and developing suitable conceptsEstimating the amount of time needed to complete projectsDesigning different types of illustrations and layouts as per brand guidelinesProduce excellent visual solutionsWorking with different types of media, including photographyWorking alone or as part of a team as per the requirements of the projectCollaborating with copywriters, photographers, printers, stylists, illustrators, and account managers to give the best service to the clients