• Designed, delivered and implemented effective schemes of work and lesson plans• Created training materials to deliver a better and more interactive training• Ensured the training included a variety of resources to cater to all learning styles• Delivered the “traineeship program” in its entirety. Starting from initial assessments, enrolment paperwork and induction sessions. Delivered functional skills training in maths and English. Finally, found work placements through business development.• Familiar with dealing with clients with difficult employment barriers (e.g NEET and single parents)• Established relationships with local employers identifying opportunities for employment and work experience• Networking and providing business development support with local employers

• Required to liaise with VRC team and supervisors to ensure smooth operations.• Responsible for chasing agency cover and deal directly with recruitment consultants. • Able to manipulate and translate raw data into meaningful KPI figures.• Involved in the daily conference call with senior management, responsible for conveying KPI figures.• Responsible for inputting agency staff hours into the time system database.• Take calls from supervisors with their staff levels, and then I had to monitor and dispatch agency workers to sites.• Update reports and forecasts with up-to-date and correct figures from 5 regional managers’ calls and e-mails daily.