• Worked primarily as a part of the system and network team and daily tasks included firewall rule creation, rule modification and administration. • Installation, Configuring and Maintaining of Palo Alto PA-500 series firewall and Fortigate-1500D, Fortimanager and Fortianalyzer• Implemented Fortigate Hub and Spoke VPN solution for 150 braches, managed the entire solution with Fortimanager and log analysis using Fortianalyzer• Expertise in VPN configuration, routing, NAT, access-list, security contexts, and failover of firewalls. • Diagnosing and resolving technical issues related to network connectivity in a LAN/WAN environment. • Implemented the Policy Rules, DMZ and Multiple VRouter for Multiple Clients of the State on the PaloAlto Firewall. • Palo Alto design and installation (Application and URL filtering, Threat Prevention, Data Filtering) • Configuring rules and Maintaining Palo Alto Firewalls• To provide hardware and software technical support for devices, including configuration assistance and troubleshooting of devices.• Involved in Firewall implementation, Administration, Rule Analysis, and Rule Modification. • MS Operating System: Windows Server 2012 STD R2/2016/ Windows XP/7/8.• Linux Operating System: RHEL 5.0• Windows Services: AD DS, DNS• Microsoft Exchange: Exchange 2016 - Administration and Troubleshooting• Hyper-V 2012 – Managing Live/Quick Migration & Administration. Monitor Alerts & Follow up of tickets and escalating the call to higher levels for speedy resolution. Monitoring system alert message on Solarwinds & escalating the critical event to next level for speedy resolution.  Generating Bandwidth Utilization, Servers and Network performance & memory utilization using Solarwinds tools.Projects Handled & Involved In Dubai: • Dubai Airport Free Zone – Wi-Fi Project (Cisco).• Life Health Care Group - Wi-Fi & Firewall Deployment (Fortinet)• The Executive Council, Dubai – Currently Managing: Network, Security & Systems.

 Maintaining 100% uptime of all production servers, Network devices, SAN systems and Security systems Maintained Employee users accounts and access to environment the compute Manage deployment and testing of code updates for wireless systems, such as WCS, WiSM, and WLC. Monitoring Symantec NetBackup console & troubleshooting of failed jobs and resolving the issues Generating disk space & Table space Utilization report on weekly and monthly basis. Responsible for timely updating of incidents & service request status to the end user till resolution. Analyzing the root cause of the problem, addressing the system issues and communicated accordingly. Coordinating with customers for System software or Hardware upgradation, downtime request activities. Handling escalations and ensure escalations have been done to the right people in the business. Ensure measurement processes are going on for services in SLA  Maintaining reports of planned & unplanned outages, daily calls, Assets, incident & change request reports.

 Administration of LAN and WAN Networks  Installation & Maintenance of PCs, Windows OS, software, Mail clients. Monitoring the scheduled job using Control M tool. Monitoring physical health check-up of MUX, Cisco devices on daily basis. Monitoring Network health & Bandwidth consumption through MRTG Tool  Troubleshoot various alarms occurring on the MPLS VPN networks. Provide Service assurance to customers through NOC and field support. Provide Technical support to the field team for the effective resolution of faults occurring in the access network. Responsible for timely updating of incidents & service request status to the end user till resolution. Analysing the root cause of the problem, addressing the system issues and communicated accordingly. Coordinating with customers for last mile migration, Base station migration activities. Ensure measurement processes are going on for services in SLA  Ensure problems are corrected and permanent solutions are in place  Maintaining Records of all activities such as Network Installation, Planned outage, incident reports & daily call reports Ensure Restoration of service in the minimum possible time. Project follow up of new RF & VSAT implementations.

 Administration of LAN and WAN Networks. Assisted end users in troubleshooting and resolving IT issues. Sent tickets to appropriate departments utilizing ticket tracking system. Solved minor workstation-related issues. Installed operating system, software, antiviruses and patches. Maintained documentation of processes and ticket.