• Grew Foznie from a small startup to a top-tier paint and industrial coatings retail shop with 9 employees and an annual revenue of 420,000 USD.• Extended market share to reach autobody shops, and targeted partnerships with carpenters, architects, contractors, and construction companies.• Negotiated bulk deals with paint retail stores, distributors, and manufacturers, leading to increase in wholesale accounts.• Provided supply and apply services and consultations to various construction and waterproofing projects across Lebanon.• Developed and executed marketing and promotions initiatives, beside introducing a customer loyalty program that increased repeat sales by 20%.• Brokered advantageous terms with vendors and suppliers to secure better pricing, payment terms, flexible return policies for unsold products, and co-op advertising funding to boost brand exposure.• Collaborated with vendors to introduce innovative and eco friendly products to meet market demands.• Improved cash flow by applying just-in-time inventory practices, which reduced stock shortages or excess stock and product expiration by 85%.• Digitalized stock management systems, reducing discrepancies by 90%.

• Managed key client accounts, resulting in 37% increase in repeat sales.• Reduced operating costs by 90% by administering staffing schedules as well as reducing waste in inventory management.• Tracked foot traffic and sales during implementing promotions and marketing initiatives, identifying the areas of improvement.• Contributed to vendor compliance by reporting feedback on delivery times, quality, and pricing to top management.• Trained staff on product knowledge and application, fostering a collaborative work environment and boost customer satisfaction by 50%.• Implemented a transparent grievance process, enhancing employee confidence in management.• Responsible for conducting reports on events and trade exhibitions for construction, infrastructure, and renewable energy.

• Exceeded annual sales target by 12% consistently over 2 years.• Negotiated major deals with high profile clients to ensure long-term contracts.• Mentored a sales team of 4 employees, and motivated underperforming individuals that resulted in achieving above 75% of their sales target.• Enhanced client retention rates by 15% through tailored customer service and personalized follow-ups with top tier clients.• Raised sales forecasting accuracy by 40% leading to improved inventory planning and resource allocation.

. Leveraged knowledge of paint chemistry and color theory in mixing and formulating paints to match specific color codes and standards. Maintained and operated paint mixing equipment. Applied company safety protocols. Provided technical support to auto body repair technicians. Managed the inventory of color mixing department

• Ladies Shoes and Bags department opening team at ABC Verdun Mall.• Achieved an average of 106% of monthly sales target over 3 years in the woman’s shoes and bags department.• Converted 80% of leads into sales by performing persistent follow-up and steady relationship building.• Maintained store display and cleanliness in compliance with the visual merchandising team standards.• Leveraged product expertise and exposure to trends, leading to client trust and increased sales of premium products.• Scored 100% on all mystery shopper assessments for 3 consecutive years.

• Prepared all Pinkberry products and seasonal menus, maintaining zero health violations through proper food handling, storage, and sanitation.• Improving kitchen cost management through assisting in managing stock rotation that reduced food waste by 90%.• Increased store sales through upselling and pairing menu items.• Honored as a key team player in achieving the best Pinkberry branch award in Lebanon and Jordan

• Achieved and exceeded monthly sales target by promoting events• Collaborated with event organizers to tailor sales strategies accordingly• Offered superior customer service by answering inquiries and resolving customers issues

• Achieved monthly sales target of the multimedia and electronics department• Assisted in inventory replenishment to keep a visually appealing sales floor• Provided up-to-date solutions to clients by maintaining detailed knowledge of the latest industry trends, product lines, and technological advancements