My Organization has clients in USA, CA & India.I & my Team ensures we deliver the commitment 24x7 by providing Service Solutions to Travel Companies.Our association/clientele includes large and a reputed Travel Consolidator based in USA & CA. We also serve esteemed clients in India.We are a team of 141, inching to be 200+ soon...On a scale of 10 we stand @7.5 approx. & are expertise we carry in our domain on these services:1) Air Ticketing (Fares @Net/Contracted/Corporate/Group/Students etc..)2) Airline Reservations (B2B & B2C segments) (specializing in providing Global Fares with Local Point of Sale's Inventories)3) After Sales Services4) Fare Loading5) ARC & BSP Account Recon / Management..6) IT Tech Support (remote assistant)7) Business Analytics8) Digital MarketingEtc..Stable & Strong Team + Processes are our Strength..

Responsible for managing aspects of the Corporate Travel including its Offshore Business Vertical.Supplier Identification, Contracting, Payments, Sales, Service Delivery.Team/ Supplier performance management, Yield Management.Process & Operations Improvement.Back end integration with rest of the business.Reports to the Head – Business & Service Excellence Center. Supervises Daily/ Weekly/ Monthly operational reviews with team managers/ members.

About JR Technologies:-JR Technologies was built for airline travel professionals who understand that the next generation distribution model requires all players on the value chain to increase their productivity and lower their costs, and who see the need for an online dimension to their business model. Whether a travel agent, a consolidator, or an airline, JR Technologies products and services were designed to:- *Increase the productivity of distribution channels, which increases net income and lowers operating costs.*Re-focus the market reach and build stronger relationships with consumers. This in turn leads to higher customer satisfaction and customer loyalty.*Unlike other consultancy services that master technology but lack the domain knowledge, JR Technologies products and services will let you immediately leverage:-*Years of experience working in the travel industry.*Teams that understand both your business and technology requirements.*Global reach that helps you keep your business running 24/7 at a very low cost.*Subject matter expertise in consulting and business process outsourcing that enable us to provide truly integrated and custom solutions.JR Technologies specializes in:Fare Loading in GDSAirline TicketingTRAMS AccountingSoftware DevelopmentGraphic Design and much more.For details please visit www.jrtechnologies.com

Responsible for revenue generation, providing & managing services to the corporate clients such as Syntel, HP etc. & coach the trainees.

Job included handling of escalated queues, calls & dealing with US based airlines & assisting trainees etc.

Develop an independent profit centre.Deal & negotiate fares / contracts / group fares with the airlines, hotels & sub agents/channel -partners.Training.Field sales.Operations & Admin.Issuance of air tickets & packages.MIS reports.

Reservations, manage check in counters; Passenger service was the main KRA