1. Founder, Consultant & Life Skills TrainerFocus Areas:• Language Skill Development• Behaviour Counselling• Educational Services• Training Solutions• Other Services2. Consultant & Creative Concept DesignerFocus Areas:• Business Consultations• Creative Concept Designs• SOP Analysis & Development• Other Services3. Training Exposure• Corporate Training Programs:• Call Handling Skills• College to Corporate… Show more 1. Founder, Consultant & Life Skills TrainerFocus Areas:• Language Skill Development• Behaviour Counselling• Educational Services• Training Solutions• Other Services2. Consultant & Creative Concept DesignerFocus Areas:• Business Consultations• Creative Concept Designs• SOP Analysis & Development• Other Services3. Training Exposure• Corporate Training Programs:• Call Handling Skills• College to Corporate Transformation• Cross Culture Learning• Customer Service to Customer Experience• Email & Telephone Etiquettes• Mock Tests and Floor Fitness Certification• Predefined Language Training• Retaining Customers & Customer Recovery• Saying NO & Setting Expectations• Train the Trainers• WOW Factors• XYCN & Root Cause Analysis• Educational Training Programs: for schools and colleges• Stress Management & Exam Readiness (for Students)• What next after 10th & 12th? Career Guidance (for Parents & Students)• How Do Companies Recruit People? (for Graduates)• Attitude is everything – The Growth Mindset (Discipline Booster for students)• Enhancing Tutor Efficiency (for Teaching Staff)• Nurturing Young Children (for Parents)• Not Just Grades (for Management, Staff & Parents)• Winning Parents (for Management & Staff)4. Language Development Classes - Enjoy Speaking EnglishActivities-based learning and development platform for Enhancing the English Language – 300 hours Certified program. Show less

• Adapting poster content for different platforms and formats as needed, including print and digital channels.• Brainstorm creative ideas and concepts for poster designs that effectively communicate key messages and promotes brand awareness.• Collaborate with the marketing team to understand campaign objectives and target audience demographics.• Develop visually appealing and engaging poster content using graphic design software and tools.• Ensuring that the poster content… Show more • Adapting poster content for different platforms and formats as needed, including print and digital channels.• Brainstorm creative ideas and concepts for poster designs that effectively communicate key messages and promotes brand awareness.• Collaborate with the marketing team to understand campaign objectives and target audience demographics.• Develop visually appealing and engaging poster content using graphic design software and tools.• Ensuring that the poster content aligns with brand guidelines and maintains consistency across all marketing materials.• Incorporating persuasive copywriting techniques to capture the attention of the target audience and drive desired actions. Show less

As the Deputy to the Director of Operations, the role involves supporting and assisting in the management of operational activities. Working closely with the Director and other team members, contributing to strategic planning, overseeing day-to-day operations of three units, and ensuring the smooth functioning of all the departments to help drive the achievement of the operational goals and objectives.• Administrative Support• Data Confidentiality• Decision Making• Document… Show more As the Deputy to the Director of Operations, the role involves supporting and assisting in the management of operational activities. Working closely with the Director and other team members, contributing to strategic planning, overseeing day-to-day operations of three units, and ensuring the smooth functioning of all the departments to help drive the achievement of the operational goals and objectives.• Administrative Support• Data Confidentiality• Decision Making• Document Control• Quality Assurance• Relationship Management• Technology Compliance• Time Scheduling for Top Management Show less

• Evaluate, review, and proof check international business documents to ensure accuracy, consistency, and adherence to industry standards.• Provide English translation services for a wide range of international languages, ensuring clear and accurate communication across diverse cultures and regions.• Utilize linguistic expertise and attention to detail to facilitate effective conveyance of information and messages in translated documents.• Collaborate with internal stakeholders to… Show more • Evaluate, review, and proof check international business documents to ensure accuracy, consistency, and adherence to industry standards.• Provide English translation services for a wide range of international languages, ensuring clear and accurate communication across diverse cultures and regions.• Utilize linguistic expertise and attention to detail to facilitate effective conveyance of information and messages in translated documents.• Collaborate with internal stakeholders to understand document requirements and provide tailored translation solutions to meet business needs.• Maintain confidentiality and integrity while handling sensitive business information during the translation process.• Stay updated on language trends, cultural nuances, and industry-specific terminology to ensure high-quality translations.• Contribute to enhancing the global reach and impact of business documents, supporting international business initiatives and facilitating seamless communication across borders. Show less

• Conduct Training Needs Analysis (TNA) to identify employee skill gaps and training needs.• Define clear roles and responsibilities for all staff members to streamline operations and ensure accountability.• Review and refine existing policies and procedures to align with industry standards and regulations.• Streamline Standard Operating Procedures (SOPs) for various mall operations to improve efficiency and consistency.• Develop and implement training programs on Business… Show more • Conduct Training Needs Analysis (TNA) to identify employee skill gaps and training needs.• Define clear roles and responsibilities for all staff members to streamline operations and ensure accountability.• Review and refine existing policies and procedures to align with industry standards and regulations.• Streamline Standard Operating Procedures (SOPs) for various mall operations to improve efficiency and consistency.• Develop and implement training programs on Business Ethics, Customer Service, Sales, and other relevant topics as needed.• Provide comprehensive training to employees to enhance their skills and knowledge in key areas.• Empower Floor Supervisors and Managers with the necessary resources and support to lead their teams effectively.• Provide training and development opportunities for Floor Supervisors and Managers to improve their leadership skills.• Foster a culture of continuous improvement to enhance team performance and customer satisfaction.• Monitor and evaluate employee performance regularly to identify areas for improvement and provide necessary support and guidance. Show less

▪ Advise the management on Priorities, Budgeting and Staffing Requirements.▪ Contributing to strategic planning and guide to oversee day-to-day operations.▪ Ensure the smooth functioning of the school and help to achieve the goals and objectives. ▪ Manage all the activities of the School, support the Academic & Administrative Leaders of the school.▪ Analyze, evaluate and streamline the quality of academics, administration, discipline and overall operations of the School.▪… Show more ▪ Advise the management on Priorities, Budgeting and Staffing Requirements.▪ Contributing to strategic planning and guide to oversee day-to-day operations.▪ Ensure the smooth functioning of the school and help to achieve the goals and objectives. ▪ Manage all the activities of the School, support the Academic & Administrative Leaders of the school.▪ Analyze, evaluate and streamline the quality of academics, administration, discipline and overall operations of the School.▪ Develop strategic objectives and directions and devise mechanisms to implement proposed plans leading to the qualitative improvement of the school▪ Empower the Academic Heads to effectively implement the syllabus for all the classes.▪ Guide the Management & Admin Teams to effectively accomplish the operations of the school.▪ Discuss, devise and implement financial plans and strategies with Department Heads.▪ Budget and forecast based on the analysis of earlier experiences and proposed plans.▪ Discuss & advise the Board of Directors on matters of Academics, Finance and Operations.▪ Address all stakeholders (Board Members, Teachers, Parents, Students, Vendors, Well Wishers, others) on required grounds▪ Hire & Fire Academic and Non-Academic Staff as may be required, on genuine grounds.▪ Establish a positive working culture and environment with mission, visions, and goals.▪ Drive high levels of performance across all the departments; both academics and operations▪ Track the overall performance of the school and assist in the creation of required reports. Show less

As COO, Focus Areas:▪ Lead the entire Operations of the Company & the Training Wing▪ Take Ownership of all the Business verticals▪ Life Skills - Trainers Coordination & Training▪ Marketing & Digital Marketing Coordination▪ HR & Finance Coordination▪ Work Flow Management▪ Office AdministrationAs PM,Focus Areas:▪ Lead the Operations Team on• Legal Documentation• Website Layout• Course Curriculum▪ Take Ownership of all the… Show more As COO, Focus Areas:▪ Lead the entire Operations of the Company & the Training Wing▪ Take Ownership of all the Business verticals▪ Life Skills - Trainers Coordination & Training▪ Marketing & Digital Marketing Coordination▪ HR & Finance Coordination▪ Work Flow Management▪ Office AdministrationAs PM,Focus Areas:▪ Lead the Operations Team on• Legal Documentation• Website Layout• Course Curriculum▪ Take Ownership of all the above Verticals▪ Coordinate with Advisors, Thought Leaders, & Trainers▪ Administer the Operations Team and manage workflow▪ Prepare and provide the Top Management on Periodic Reporting Show less

I'm entrusted with the responsibilities of handling all the activities that needs support to enable smooth functioning of the school, especially facilitation and supporting the academic team, facilitating end to end smooth transaction of parents, vendors and government officials, and managing a team of 70+ support staff.Key Responsibilities:  Budgeting  Events Management  Fee Collection  General Enquiries and Escalations  Grievance Addressing  HR Aspects  Inventory… Show more I'm entrusted with the responsibilities of handling all the activities that needs support to enable smooth functioning of the school, especially facilitation and supporting the academic team, facilitating end to end smooth transaction of parents, vendors and government officials, and managing a team of 70+ support staff.Key Responsibilities:  Budgeting  Events Management  Fee Collection  General Enquiries and Escalations  Grievance Addressing  HR Aspects  Inventory Control  IT Support & Services  Logistics  Maintenance – Building, Furniture, Machineries, Others  Policy Framing  Parents Interactions  Public Relations & Documents Management  Purchases & Sales  Staff Interactions & Supervision Show less

Train the trainers and facilitate the trainers with their training requirements and providing the necessary resources applicable.  Monitor the progress of the trainers’ productivity and provide regular feedback to operate on their own, within departments.  Plan and Schedule the Training Calendar based on the management’s requirement and drive its completion.  Develop Training Curriculum based on Training Needs identified on the Company’s… Show more Train the trainers and facilitate the trainers with their training requirements and providing the necessary resources applicable.  Monitor the progress of the trainers’ productivity and provide regular feedback to operate on their own, within departments.  Plan and Schedule the Training Calendar based on the management’s requirement and drive its completion.  Develop Training Curriculum based on Training Needs identified on the Company’s Platform.  Visit Colleges and conduct training for the Professors and Students on Company’s Platform and manage the Web Instances of all our Partnering Colleges and align them to the trainers to be a SPOC for all their queries.  Allocate Tasks and drive completion of the set tasks for all the partnering colleges.  Work on New Colleges’ data and provide metrics to Sales and Marketing team. Show less

Conduct New Hire Training on Behavior Skills, Communication Skills and Soft Skills.  Create multiple opportunities for the Trainees to learn from mistakes and observations.  Analyze the additional training needs for these employees, including assessment methods.  Conduct Agent Certification Programs for the new hires and publish their results & scores before the end of training period.  Monitor and measure performance of the Trainees on their… Show more Conduct New Hire Training on Behavior Skills, Communication Skills and Soft Skills.  Create multiple opportunities for the Trainees to learn from mistakes and observations.  Analyze the additional training needs for these employees, including assessment methods.  Conduct Agent Certification Programs for the new hires and publish their results & scores before the end of training period.  Monitor and measure performance of the Trainees on their Communication and Soft skills.  Provide (one-to-one) feedback and ensure their understanding about their excellence & opportunities.  Plan and forecast training schedules with delegate employees based on the requirements. Show less