Work Description:• Incharge of Special Project Task.• Manage daily operations.• Entrusted to conduct interviews & hires potential candidates• Monitors staff performance.• Handles Weekly/Monthly/Yearly Reports.• Knowledgeable in Casino Management System, Provides Surveillance Operations Analysis & Reports• Develop & Manage Surveillance Incident Reporting System• Manage Surveillance Team KPI• Develop and Maintain Surveillance Operational Templates. • Handles staff schedule.• Issue ROD (Record of Discussion) and Displinary Actions to staff with policy infractions to ensure they understand internal and company standard policy.• Attending HOD's meetingSystem Knowledge:Avigilon System, CMS: Casino Management System – Player Tracking, Patron Management, Machine Management, Cage Management, Audit & Reports. MS Office & Outlook E-mail OrganizationSpecial Project:Develop SIRS: Surveillance Incident Reporting System, SurvTeam KPIs (Excel), Gaming Template & other Operational Template

Task:• Special Project Team - Surveillance Analyst of Patron wins Report.• iTrak Surveillance Administrator - Specialist• Creates and handles SurvTeam Key Performance Indicator (KPIs) (Excel)• Creates and handles Surv SL/CO Log Sheet (Excel)• Reporting directly to Director and VP of Surveillance for Special TaskSystem Knowledge:iTrak, Synectics, Dallmeier and IGT: Patron Management, Advantage Monitor, Table ManagerSpecial Project:Slots Hot Keys (Excel), Forex Conversion (Excel), Employee Search (Excel), KPIs (Excel), Surv SL/CO Log Sheet (Excel)

System Knowledge:Dynamic Reporting System (DRS),Casino Management Treasury System (CMTS), SIMS, PELCO and EnduraMain Project: Developed RWM eDL ( Electronic Daily Log using MS Access - VBA )o Special Task: Create Hand to Hand tracking for players (Excel) and maintain existing game tracking template.o Special Task: Handles KPI (Key Performance Index) - Template and Maintenanceo Project: Machine Seal Automation (Excel-VBA)o Project: Video Editing - Adobe After Effects - Video Masking• Ensures that CCTV systems are being fully utilized so as to protect company assets through live monitoring, or review of prior recorded video footage.• To monitor and report to the Surveillance Executive any violations of policy and procedure as outlined by the company’s management and listed within associated Surveillance Manuals.• To ensure that a full understanding of all game types and department operations within Casino areas.• To ensure that professional standard is maintained when dealing with fellow departments via telephone, two-way radio or in person.• Investigation Team (Special Project) – conducts comprehensive review or study on any situation assigned by Surveillance executive for any case to move forward.

MICROSERV INTERNATIONAL (CYPRESS MANUFACTURING LTD. Project)Working in project for Level 1 to Level 3 Backend Planning Reports monitoring and Development, involves:Level 1 Application Support, Level 2 Error Detection and Debugging, Level 3 Support (IT Developer), Warehouse Management System (WMS Support)AIM CORPORATE SOLUTIONS INC. (CYPRESS MANUFACTURING LTD. Project)Working in project for Level 1 to Level 2 Backend Support, Reports monitoring and Development, involves:Level 1 and 2 Support (Application) and Email Support.

• Teach one or more classes within specific academic areas in college. • Handle computer subjects for freshmen.• Help them “catch up” or adjust to college-level course work. • Advise one of the school organizations, help organize and prepare school activities.

MICROSERV INTERNATIONAL (CYPRESS MANUFACTURING LTD. Project)Working in project for Level 1 to Level 3 Backend Planning Reports monitoring and Development, involves:Level 1 Application Support, Level 2 Error Detection and Debugging, Level 3 Support (IT Developer), Warehouse Management System (WMS Support)AIM CORPORATE SOLUTIONS INC. (CYPRESS MANUFACTURING LTD. Project)Working in project for Level 1 to Level 2 Backend Support, Reports monitoring and Development, involves:Level 1 and 2 Support (Application) and Email Support.

• Teach one or more classes within specific academic areas in college. • Handle computer subjects for freshmen.• Help them “catch up” or adjust to college-level course work. • Advise one of the school organizations, help organize and prepare school activities.