Nicola Chapman Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, British Columbia, Ca

- Execute daily promotional/batch email campaigns, brief Creative team, maintain email marketing calendar, QA, and weekly reporting and analysis.- Identify split testing, personalization and segmentation opportunities.- Set up and test marketing automation programs for transactional and lifecycle campaigns.- Proven ability to pivot quickly in a fast-changing environment.- Quickly learned two new email marketing platforms to support an ESP migration project. - Looked for opportunities to foster greater collaboration and efficiencies within the Email Team and with the Creative and Business teams.

Auckland, Nz

Fisher & Paykel Healthcare is a world leader in medical devices and systems for use in respiratory care, acute care, surgery and in the treatment of obstructive sleep apnea, helping in the care of an estimated 13 million patients in 120 countries each year.- Collaborated cross-functionally and with external digital agencies on projects such as mobile app and digital sales tools development.- Facilitated global product launches by developing marketing materials, liaising with sales teams in overseas offices and providing in-field support.- Consistently demonstrated strong organization and prioritization skills to manage many daily tasks and project work concurrently.- Quickly learned in-depth technical product knowledge and formed highly beneficial relationships with many new people across the business globally.

Auckland, Nz

- Developed and deployed corporate Branding Guidelines, videos (see below), photoshoots, and facilitated inaugural corporate brand research across eight countries resulting in transformation of branding and templates.- Created company's social media strategy, developed social media training materials, managed social media channels, updated website via CMS and delivered email marketing initiatives.- Received very high satisfaction ratings for company-wide marketing services and accolades for presentation skills to groups of 100+.

Auckland, Auckland, Nz

Invivo & Co is one of New Zealand's leading wine producers. In 2018 they became the Southern Hemisphere’s largest crowdfunded company and are well-known for their collaborations with big names like Graham Norton and Sarah Jessica Parker.- Responsible and accountable for digital marketing including management of website, ecommerce store, social media channels, email marketing and digital advertising.- Monthly sales reporting and analysis to the Directors.- Conducted customer wine tastings and managed team of in-store merchandisers, including originating a sales incentive scheme.

Booking appointments and recalling former clients, dental assistant duties including proper preparation of the dental surgery, customer interface, adhering to strict procedures for hygiene and sterilisation.

Harrogate, Gb

I gained the opportunity to work full-time in the Accounting and Finance department over my break from university due to a speculative application to a company I had previously worked for in the UK.Bank reconciliations, posting journals, daily financial reporting, assisting purchase ledger clerks, maintaining accounting spreadsheets, data analysis, general administration duties.Key achievements:- Invited and agreed to return for a further period after expiration of original contract term.- Quickly adapted to a new work environment, new colleagues and new skill set demands.

I attended this job in a part-time capacity alongside full-time work during my summer break from university. It continued to build on my previous experiences in the hospitality industry in a different environment again, being in a country pub as opposed to a sports bar (The Zookeeper's Son) and a traditional tea rooms (Bettys).

Customer service and interpersonal skills, always-positive attitude, product knowledge, sales and link-selling skills, time management and multitasking, teamwork, training new staff, responsibility (particularly regarding managing intoxicated people as country laws require). Key achievements:- Regularly ranked highly in incentive schemes/competitions.- Successfully adapted to a very different, much less structured service environment.

Harrogate, Gb

For my first 3 years (while at school) I worked as a part-time Coffee Shop Assistant. I was invited to train as a full-time Waitress for my Gap Year. Bettys’ key service mission is ‘to provide products of the highest quality along with superlative customer experience’. This meant that I had to learn specific customer service and sales skills. Customer service and interpersonal skills, always-positive attitude, product knowledge, sales and link-selling skills, time management and multitasking, teamwork, training new staff, responsibility (particularly regarding managing intoxicated people as country laws require). Key achievements:- Won a sales competition in 2009 for promoting Christmas products.- Won a sales competition in 2008 for ‘link-selling,’ i.e. offering complementary products to customers which would add to their order.

Bachelor Of Commerce (Bcom), Marketing And Commercial Law

Education record

Education record