Nick Conner Email & Phone Number

San Diego, Ca, Us

Reston, Virginia, Us

Leading team of internal consultants and support resources in the effective delivery, support, and maintenance of technical client-facing solutions. Driving continual improvement in internal processes and BU level metrics. Improve efficiency by increasing connectivity between my team, partner groups, and key stakeholders in products/technologies required to effectively deliver to clients. Ensuring on the ground realities are effectively communicated up chain to aid in the development of effective internal/external stragies.I try to minimize the pain my team can end up enduring due to being a small team supporting multiple groups, dealing with "needy" clients, and an ever faster moving industry. Hopefully more days than not I'm successful.

Reston, Virginia, Us

Provide consultancy on product functionality to client-facing resources across functional roles, for the purpose of aligning proposed client solutions to industry best practices, internal standards, and ensuring scalability of new/enhanced products.Technical Delivery on client implementations for complex technical products connected to proprietary and third-party systems.Tier 3 Support for client incidents requiring complex solutions and cross-functional coordination.Liaison between internal groups including Engineering, IT, CSM, and account management. Maintain communication channels between groups, identify major technical or procedural client-facing risks and push through escalation paths. Demonstrate indirect leadership by ensuring success across teams without direct authority or formal structures to enforce coordination.

Reston, Virginia, Us

Houston, Tx, Us

Within a formal development group embedded within the business, worked with product owners and SME’s to develop overall product vision and build requirements for technology solutions. As team has grown, role has expanded to include traditional responsibilities aligned with project and product management including product roadmaps, prioritization, project plan creation/execution, process design spanning dev, QA, and external intake process, as well as governance over issue resolution and release scope/timing. Paired with product manager and architect to design release schedules, product strategy, and adoption strategy. Involved directly with all aspect of product planning and execution.

Houston, Tx, Us

Lead a team of analysts tasked with reviewing, analyzing and developing business solutions and applications that yield process efficiencies, increased value-add, or cost savings in support of TAPFIN’s resource fulfillment service offerings. Leverage strategic vision and leadership values to promote innovation within group and company culture; creation and maintenance of data management strategy and technology based solutions to facilitate business and process improvements.

Houston, Tx, Us

Continued support as analyst. Heavy focus on expanding data network, automation, and deliverables leveraging consolidated data sets.

Houston, Tx, Us

Architecture of technology and processes for consolidating organizational data, as well as development of tools to leverage data to realize further operational efficiencies, higher impact of client facing deliverables, greater visibility into internal operations, and new service offerings.Analysis of existing business systems and re-engineering of existing solutions (or creation of new solutions) to simultaneously streamline operational tasks while standardizing and optimizing quality for both internal and externally facing products. Provide Front-to-End support of development process including basic project management, planning, design, architecture, development/coding, training, and post-release support.Heavy use of C#, ASP.NET, MS SQL, Access, and Office technologies

Houston, Tx, Us

Support multiple programs from an administrative, reporting, and process solution position. Create applications in VBA and C# to support program level functions as well as company-wide initiatives.

Houston, Tx, Us

Design, complete, and review reporting deliverables. Design technical solutions to automate or otherwise improve operational processes. Perform data analysis on financial data, contractor rates and costs, and other requirements. Completion of general program administrative tasks.

Milwaukee, Wi, Us

Temporary administrative position for Strategic Accounts group. Administration of compliance materials and general reporting needs - both internal and client deliverables. Completed other general administrative duties.

B.S., Chemistry

1Y Of Bs, Engineering