Nicholas Jensen Email & Phone Number

Morris, Il, Us

Greater Chicago Area

Ottawa, Illinois, United States

Greater Chicago Area

Bentonville, Arkansas, United States

Dallas/Fort Worth Area

Chicago, Illinois

Richmond, Virginia Area

Greater Chicago Area

• Responsible for all budgetary, people development and operations objectives for entire night shift functional areas of Fulfillment Center (Inbound, Outbound, and Quality). • Responsible for managing and leading a team of Operations Managers (up to 4), Area Managers (up to 20), and hourly associates (up to 1500 per shift), coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.• Responsible for driving creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of both Inbound and Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measure performance, provide feedback, and hold Ops Managers accountable for their performance and the performance of their departments.• Leverage the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Take proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Schertz, Tx

• Complete responsibility for outbound operations and all outbound functional processes on night shift.• Lead and supervise a team of Area Managers (3-5 front-line supervisors depending on the time of year) and 75 to 150 hourly associates in outbound operations within the Fulfillment Center.• Responsible for the overall safety, quality, performance, and customer experience of the shift.• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.• Accountability for meeting and exceeding operational goals.• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.• Mentor, train and develop teammates for career progression and learning• Ability to develop and share best practices across the shifts and learning• Forecast and trend inbound and outbound volume and plan for proper labor planning, variable cost control, and minimized CE risk.

Schertz, Texas

• Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor ensuring that we are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean tools• Work with a team of warehouse associates to get Amazon customers their orders. • Responsible for ensuring teams are properly trained, and that their needs are addressed so they can focus on their jobs.• Lead change at internet speed……innovation has made us the global company that we are today.

College Station, Texas

• Oversees the complete day to day operation and maintenance of a small volume facility and ensures the facility is operating to optimize safety and quality measures. • Ensures proper utilization of staffing as well as involvement with the hiring process for all management personnel. • Plans, establishes, and execute business objectives to meet all operational goals for the facility. Ensures that customers’ expectations are met daily.• Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance management and staff productivity. • Manages employee relations issues, ensures training compliance is up to date and works to reduce employee turnover. • Provides annual performance evaluations and meets with staff daily to review service levels and performance as well as to obtain operational feedback. • Plans, organizes, staffs, directs and controls the day-to-day operations of each department; develops and implements policies and programs as necessary. • Responsible for on-time deliveries, productivity levels, safety standards and facility upkeep. • Leads employees by example and maintain best practices for the work environment. • Develops and manages the building and departmental budgets; ensures compliance and addresses variances and other budget concerns. • Ensures adherences to all aspects of the contract and holds all Independent Contractors (IC) and Independent Service Providers (ISP) accountable to the operating agreement. Develops relationships with vendors to help resolve problems and serves as liaison between contractor and vendor, as needed. • Verifies that the facility is in compliance with business controls and oversees the development of action plans to address deficiencies found during business control self audit (BCSA) and assists with other station audits within the district.

Champaign, Illinois

Milwaukee, Wisconsin

Champaign, Illinois

Champaign, Illinois