• Pioneered strategic initiatives to launch the business - focusing on developing market penetration strategies, emphasizing key products and services for the target market, and developing internal systems and structures.• Onboarded, trained, and managed a team of high-performing sales professionals while working collaboratively to drive revenue growth. Within our first six months of operation, we successfully closed three high-value, long-term contracts.• Negotiated favorable contract terms with clients and partners, ensuring mutually beneficial agreements while mitigating risks.• Fostered close collaboration with cross-functional teams, including marketing, account management, and operations, to align on business objectives, streamline processes, and optimize overall performance.• Implemented robust CRM pipeline management processes to track leads, opportunities, and sales activities, ensuring timely follow-up and conversion of prospects into clients.

• Developed and implemented a robust voice outreach program for the company, encompassing best practices, sales process documentation, and A/B testing methodologies.• Devised strategies to assess outreach effectiveness across diverse company verticals, conducting comprehensive analysis and compiling reports for managerial review.• Led prospecting, qualification, and outreach efforts via voice, email, and social media channels, targeting prospects in the USA, Canada, and Europe.• Established meaningful rapport with prospects, guiding them through the sales process with a focus on building trust and engagement.• Leveraged various sales tools such as HubSpot, SalesLoft, lead enrichment tools and and content generation platforms to optimize sales operations, resulting in improved efficiency, client engagement, and conversion rates.

• Developed and executed comprehensive business strategies, managing sales operations to align with the company's objectives.• Spearheaded business development initiatives, resulting in substantial sales growth despite the challenges posed by COVID-19.• Managed B2B corporate contracts through effective lead generation, tailored pitch decks, and strategic contract negotiations.• Addressed customer concerns and feedback, ensuring high levels of customer satisfaction and retention.• Led and motivated the team, fostering a collaborative and high-performance work environment.

• Launched Glovo Kenya sales in Nairobi and Mombasa• Identified, approached and onboarded key B2B accounts in the hospitality industry• Managed a large pipeline using the Salesforce CRM with a high win rate, meeting and exceeding my targets each month• Handled customer concerns with the account management team to ensure customer satisfaction• Was the secretary of the Occupational Health and Safety Committee (OSH) and an active member of the team building committee.

• Worked on sponsored projects in partnership with Visa Kenya, Safaricom and EABL• Managed a large sales pipeline using a CRM and was responsible for my own lead generation• Sold digital space (Website features, presence in phone app and digital newsletter)• On boarded restaurants to the digital platforms (Website, phone app and digital newsletter)• Account Management, including executing partner trainings, ensuring customer satisfaction and handling customer complaints• Event Management for company planned events and sub contracted events• Sold print space for the company magazines (Yummy magazine and Nomad magazine)• B2B sales which generally entailed field sales, cold calls, online and telephone sales and customer support• Active member of the team building committee

• Was in charge of the overall supervision and management of the cafe staff• Handled procurement of raw materials, and managed the day-to-day operations• Managed any customer service queries promptly• Spearheaded all sales and marketing activities• Managed all inventory and stock management• Human resource management including resolving any employee issues and payroll

• Business development through identifying new opportunities and maximizing on them• B2B sales (Including to hotels, restaurants, hospitals etc.)• Account management and customer service• Coordination of clients orders as per their specifications• Promotion of retail outlets through fliers, on ground activations and other marketing activities• Assistance and growth of corporate sales• Sales and Marketing