Nancy Kopp Email and Phone Number
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Experienced Director Global Services with a demonstrated history of working in the telecommunications industry. Skilled in International Project Management, Product Lifecycle Management, Operations Management, Business Process Design, and Sales. Strong telecommunications services professional with a Bachelor of Science (BS) focused in Marketing and Economics from Seton Hall University.
Dell Technologies
View- Website:
- delltechnologies.com
- Employees:
- 270292
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Consultant, Product ManagementDell Technologies Sep 2021 - PresentRemote Office, New Jersey
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Consultant, Product ManagementDell Technologies Sep 2021 - PresentRemote - Rumson, New Jersey
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Professional Services ConsultantDell Technologies Sep 2021 - Present
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Senior Director, Global Care ServicesPolycom, Inc Jul 2015 - Sep 2021New York City Metropolitan AreaPoly Global Services - Senior Director, Global Services September, 2015 – PresentLeads development, implementation and management of the $300M Services Offer Portfolio including all Support, Professional, Managed and Alliance Service Offers. Delivers matrix-managed results through tight coordination with global sales, delivery, engineering, solutions management, marketing, channel and operations teams. Focus is on the development and delivery of the highly profitable, high-quality, competitive and comprehensive offer portfolio that meets worldwide market requirements and complements Poly’s product solution and cloud offer portfolios. • Portfolio strategy including revenue stream development and cost reduction initiatives• Introduction of policy and process improvements to incent new product sales• Expansion of offer portfolio to ensure competitive alignment with growth in voice and cloud solutions• Drives web-based and self-service offer development to allow for reduced-cost delivery -
Director, Advanced Services Business Development And Csm Product ManagementPolycom Jul 2012 - Jul 2015Business Development manager for all Polycom Global Services Advanced and Professional Services, specializing in Enterprise and Federal sales. Account team interface; custom offer and pricing creation. Developed process used today whereby sales is able to vet custom services solution viability. Reduced Services exposure to 'never-ending' delivery projects by defining deliverables with customer acceptance sign-off.Product Management of Client Service Management Advanced Service.
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Director, Professional Services, Polycom Global ServicesPolycom Jun 2008 - Jul 2012Provide Client Service Management for both high-profile customer accounts and Service Provider channel team and their customers. As first CSM in Polycom, developed the role both in practice and business model resulting in CSM role expansion to additional customers. Pioneered the Service Provider aspect of the role. Overall results include positive turn-around in customer satisfaction, increase in account-specific sales, customer-orientated implementation process improvements and sales: service team relationships that ultimately improve ROI. Responsible for development of Professional Services Delivery growth plan and complex proposals. Responsible for sourcing Professional Services consultants to meet technology needs and margin model.
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Director, Product ManagementAvaya 1980 - 2008Over a 28 year period in the AT&T legacy companies, Nancy held a number of senior management positions in Product Management, Engineering, Process Management and Business Development across many corporate disciplines including PBX, Telephony, Systems Management, Video, and Professional Services in both enterprise and Small Business roles.
Nancy Kopp Skills
Nancy Kopp Education Details
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Bachelor Of Science (Bs)
Frequently Asked Questions about Nancy Kopp
What company does Nancy Kopp work for?
Nancy Kopp works for Dell Technologies
What is Nancy Kopp's role at the current company?
Nancy Kopp's current role is Dell Technologies, Professional Services Consultant.
What is Nancy Kopp's email address?
Nancy Kopp's email address is na****@****com.com
What is Nancy Kopp's direct phone number?
Nancy Kopp's direct phone number is +192592*****
What schools did Nancy Kopp attend?
Nancy Kopp attended Seton Hall University.
What skills is Nancy Kopp known for?
Nancy Kopp has skills like Product Management, Telecommunications, Management, Managed Services, Sales, Unified Communications, Professional Services, Go To Market Strategy, Product Marketing, Process Improvement, Program Management, Cross Functional Team Leadership.
Who are Nancy Kopp's colleagues?
Nancy Kopp's colleagues are Vinod Vora, Beatriz Herranz Nieto, Lillian Liang, Alex Giles, Maria Pilar Gonzalez Toribio, Rex Offenbecher, Eric West.
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Nancy Kopp
Results Oriented Professional With 25+ Years Of Experience And A Proven Knowledge Of Account Development And Retention, Employee Management, And Client Relations.Melbourne, Fl1percepta.com -
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