As a Project Manager at New Horizon Communications, I apply my problem solving and customer support skills to manage site deployments, establish and maintain client relationships, and provide on-boarding support to newly activated sites. I have over four years of experience in this role, and I have successfully delivered multiple projects for SMB and enterprise accounts, overcoming various obstacles and adjusting to changing needs and expectations.Before joining New Horizon Communications, I worked as a Project Manager and a Senior Escalation Engineer at Fuze, Inc, where I gained valuable experience in redesigning enterprise accounts, migrating customers to AWS infrastructure, resolving critical issues, and leading training sessions. I also honed my soft skills, troubleshooting, leadership, delegation, and accountability. My mission is to deliver high-quality solutions that meet the client's goals and satisfaction, and to build strong and lasting relationships with all stakeholders.
Listed skills include Community Outreach, Public Speaking, Event Planning, Customer Service, and 20 others.