With over a decade of diverse experience spanning HR management, operation coordination, and talent acquisition, I bring a robust skill set to any organizational setting. My expertise lies in effectively optimizing processes, enhancing communication channels, and fostering a culture of excellence. At Solar EPC Development Ltd., I excelled as an Assistant Manager, spearheading CRM management initiatives to bolster customer interactions and satisfaction. My proficiency extended to asset management, where I oversaw the performance monitoring and maintenance scheduling of solar installations, ensuring optimal utilization and longevity. Additionally, I led talent acquisition efforts, streamlining recruitment processes and collaborating with HR to enhance onboarding experiences.Prior to this role, my tenure at Quantibly and Sales Manager Pvt. Limited equipped me with extensive experience in HR operations and talent acquisition. I formulated and executed HR strategies aligning recruitment, development, and retention goals with organizational objectives. In tandem, I managed administrative functions, ensuring seamless operations and compliance with legal standards.As an HR & Operations Officer at iQuantile LLC, I played a pivotal role in optimizing systems, enhancing management reporting, and overseeing financial operations. My tenure saw the implementation of robust HR initiatives, payroll management, and talent acquisition strategies, contributing to organizational growth and efficiency.My career journey also includes a stint in business development and customer care, where I honed my communication skills and customer-centric approach. This diverse background has endowed me with a holistic understanding of organizational dynamics and a penchant for driving results through strategic HR and operational management.I hold a Bachelor of Business Administration (BBA) degree with a specialization in Human Resource Management from Eastern University, Dhaka. Complemented by my academic foundation and hands-on experience, I am adept at leveraging CRM systems, optimizing HR processes, and fostering collaborative environments conducive to organizational success.In search of opportunities to contribute my expertise in HR management, operation coordination, CRM optimization, and talent acquisition, I am poised to embark on new professional endeavors that align with my passion for driving organizational excellence.