Nushrat Jahan Email & Phone Number

*1. CRM Management:*a) Implement and maintain CRM systems to effectively manage customer interactions, inquiries, and feedback.b) Develop strategies to enhance customer satisfaction and retention.c) Coordinate with sales and marketing teams to optimize customer engagement and sales processes.*2) Asset Management:*a) Oversee the management of solar assets, including monitoring performance, maintenance scheduling, and optimizing asset utilization.b) Implement asset management best practices to ensure reliability and longevity of solar installations.c) Collaborate with cross-functional teams to address asset-related issues and drive continuous improvement.*3) Talent Acquisition:*a) Lead talent acquisition: develop strategies, source candidates, and conduct interviews.b) Collaborate with HR to streamline onboarding and enhance employee engagement and retention.*4) Reporting and Analysis:*a) Generate regular reports on CRM performance, asset management metrics, and talent acquisition activities.b) Conduct data analysis to identify trends, opportunities, and areas for improvement.c) Present findings and recommendations to senior management for strategic decision-making.*5) Compliance and Documentation:*a) Ensure compliance with regulations and company policies in CRM, asset management, and talent acquisition.b) Maintain accurate records of customer interactions, asset performance, and recruitment.

Create and execute HR strategies for recruitment, development, and retention. Lead talent acquisition and onboarding efforts. Cultivate an inclusive workplace culture and oversee training initiatives. Uphold legal and ethical HR standards while aligning strategies with business goals. Constantly improve HR processes through research and best practices.

Dhaka, Bangladesh

Develop full recruitment strategies, processes, and policies. Helping with bringing in new employees by taking care of paperwork, setting up files for them, entering their details into the HR system, and giving them an introduction to the company. Keeping employee records organized according to legal and company rules. Lead attendance, absenteeism, and leave management. Monitor and implement HR initiatives effectively. Evaluate talent performance and implement action plans as needed. Maintain an updated employee database and organizational chart. Support management with operational and administrative tasks.

Panthapath, Dhaka

Optimize HR and operational systems to align with organizational goals. Enhance management reporting, information flow, and planning. Manage leave, payroll, and employee benefits. Coordinate with CEO, COO & CTO and oversee financial operations. Develop program budgets, handle invoicing, and lead talent acquisition efforts.

Mirpur, Dhaka

Follow up on new opportunities and schedule meetings. Communicate product developments to potential clients. Supervise the creation of marketing materials. Generate reports and offer feedback to management.

Gulshan 1, Dhaka

Deliver information, assistance, and handle phone complaints. Respond to customer inquiries following standard guidelines, both online and over the phone. Ensure quality control in customer service interactions. Provide inbound support and explain products/services to customers, addressing their queries and concerns. Follow up on customer inquiries and record interactions in the CRM system.