Nicholas Johnson-Mills Email & Phone Number

Essex, England, United Kingdom

Essex, England, United Kingdom

England, United Kingdom

> Overseeing a service management team based over multiple sites in different areas of the country.> Positive development of company relations with key stakeholders, commissioning groups, local authorities and CQC.> Developing relationships with new stakeholders and other industry professionals within the sector.> Formulation and production of prospective client proposals, costings and transition plans.> Troubleshooting a wide variety of issues and development of focused strategies to provide positive outcomes.> Budget reviews and implementation of updated structure and control methodology for company finance appropriation.> Expanding and coaching knowledge, understanding and application of CQC regulations and requirements. > Focusing management teams development and delivery of person centred services.> Leading management teams towards attaining KPI’s and analysis of results.> Supporting HR development of staff recruitment and retention process and policy alongside personal and professional development.

England, United Kingdom

> Creating and implementing quality audits to ascertain gaps in service delivery within specific areas as defined and guided by CQC Key lines of enquiry.> Taking measures of service delivery impact across client groups.> Devising and implementing company strategy to positively affect service delivery and ameliorate gaps in delivery standards.> Overseeing and developing company training standards, practical application, resources and delivery.> Leading in CQC and Local Authority inspections and ensuring that all services are rated ‘good’ as a minimum standard across the company.> Development and implementation of company data storage and IT systems.> Safe and best practise meetings alongside staff professional development.> Leading safeguarding processes and implementing change for positive outcomes.> Conducting internal investigations and taking part in internal and external safeguarding meetings.> Production of company framework tender applications and development of tender resource materials. I maintain a 100% success rate with framework tender applications.> Review, production and ownership of company policy and procedure.

Colchester, England, United Kingdom

> Day to day running of a single standalone service providing support for clients in the supported living sector.> Supervising and managing a team of eight people.> Scheduling and organising rotas, team meetings, staff supervisions and appraisals.> Direct support of clients based on their needs and wishes.> Contributing to internal company projects and developments.> Basic audits around medication and finances.