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Nigel Thompson Email & Phone Number
Client Success Consultant
at
TP
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@yahoo.co.uk
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Who is Nigel Thompson? Overview
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Nigel Thompson is listed as Client Success Consultant at TP, based in Gateshead, England, United Kingdom. AeroLeads shows a work email signal at yahoo.co.uk and a matched LinkedIn profile for Nigel Thompson.
Nigel Thompson previously worked as Director at Bridge Consulting and Commercial, Partner/Op's & Strategy/Transformation Interim Leader/Troubleshooter/Consultant at Bridge Consulting. Nigel Thompson holds Phd from Durham University.
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*@yahoo.co.uk
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Profile bio
About Nigel Thompson
25 year Transformation, Commercial, Supply Chain/Partner and Strategy Executive/Consultant.A problem solver that likes nothing more than 'getting stuck in at the deep end' delivering, innovative, successful results with positive team and financial outcomes.Adept in multicultural/international business dynamics, negotiations and leadership, creative and responsive with proven abilities to solve complex problems across organizational and cultural boundaries. An open communicator, facilitator and negotiator with extensive international C-Level, Government, State Owned Enterprise, NGO, Regional Development, Regulator and Carrier/Supplier/Partner experience. Work exp in UK/EU/Europe, North America & Caribbean inc 6 months in Haiti, West and East Africa, SE Asia, Australasia & Pacific Islands managing country/regional/international P&L, Teams and Sales Channels.---------------------Telecoms Social Impact Projects - working in conjunction with national Govt.'s, Universities, NGO's, Development Agencies/Banks, Community Groups/Charitiese-Government - Pacific Islands/Caribbean - electoral registration, payment of taxes, applications for official documents.Education - Caribbean/Pacific Islands - remote learning, e-classrooms from primary schools to universities, bandwidth capacity planning, distributed learning, video lecturese-Finance/Banking - East Africa M-PESA, Pacific Islands with NZ/Australian banks, major Banks and Credit Card companies with Syniverse.Utilities Metering/Payments Water/Electricity - Pacific IslandsAgriculture/Farming - Africa/Pacific Islands/Caribbean - weather forecasting, market pricing, erosion mapping, water tables, fertiliser/insecticide updates.Fisheries - Caribbean/Pacific Islands - current/migration patterns, market pricing, licencing and enforcement, quotas/catch registration, shore/seabed erosion.Disaster Mgt. - Pacific Islands/Caribbean - seismic/atmospheric event tracking, Aid Agency/Emergency Service liaison to provide comprehensive comms in affected areas.In many scenarios a mix of the above are relevant to successful implementation/mitigation.--------------------Key Skills - People/Hybrid Leadership/Multi-Disciplinary Team Mgt., Project & Programme Mgt., Turnaround & Transformation, Commercial/Business Development, Partnership & Supplier Mgt., Greenfield Dev/New Country Entry, People & Age Success Planning - Succession Planning, Knowledge Transfer, Mentorship, Strategy Dev & Implementation, Single/Multi Country P&L growth ($100m+), High Emotional Intelligence.
Listed skills include New Business Development, Satellite Systems, Telecommunications, Carrier Relations, and 32 others.
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18 roles
Nigel Thompson work experience
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Client Success Consultant
Director
Bridge Consulting
“I am a registered provider for NBSL’s Business Support Funds helping businesses to improve their competitiveness. Find out more at Grant funding and business support from NBSL (growwithnbsl.org.uk) "
Commercial, Partner/Op'S & Strategy/Transformation Interim Leader/Troubleshooter/Consultant
Bridge Consulting
Board Level/Interim Mgt. and Operational SME consultant re Business Transformation/Re-org, Digitisation, Strategic Planning, Supply Chain/Partner Mgt., Change Management, Budget/P&L Planning, Leadership & Development, Product Development and Programme/Project Mgt., Telecoms Wholesale & Enterprise (3/4/5G), Disaster Recovery Mgt (Partner/Govt./Emergency Service/NGO Liaison), Sales B2B and A2P. Electric Vehicles/Charging (EVC).Projects undertaken forWave APAC - Commercial Strategy & Partner Mgt.Egg - A Liberty Global Company - See experience entry belowDetecon Asia - See experience entry below.Caribbean Cruiselines - Private Resort Connectivity, Digital Concierge/CX Services, Disaster Recovery Mgt., Expansion of Shipping Route connectivity connecting to land based networks reducing Satcoms spend by US$5M pa.Disney Cruiselines - Private Resort Connectivity, Digital Concierge/CX Services, Disaster Recovery Mgt., Expansion of Shipping Route connectivity connecting to land based networks reducing Satcoms spend by US$3M pa.Baha Mar (The Bahamas) - Rosewood Hotel is the premier hotel and acts as the focus for the Baha Mar resort complex with Grand Hyatt and SLS premier hotels. I undertook reviews of the locally sourced beverage portfolio realizing US$0.75M per annum in savings as well as introducing several new brands/lines realizing US$3.7M in additional revenues. My contract was extended to intro auto concierge services external to the hotel widening the range/depth of services offered ie transport, sport, restaurants/bars, tourist sites, etc. projecting a revenue increase across all 3 properties of US$2.7M in shared revenues, this also led to an increase of 8 point in Customer Satisfaction Scores,Kumul Telecom Holdings (Papua New Guinea) - Development of International Wholesale/ Interconnect/Roaming/Data Centre/Staffing strategy.
Apr 2017 - May 2024
Head Of External Partnerships
Strategic and Commercial development of core supply chain inc. EV chargers, comms (dongles, sims, data/IoT packages), and supporting services.Strategic and tactical supply chain/delivery/order planning to assure supply/delivery to Sales Channels covering B2C, B2B, B2B2C.Commercial & Operational lead on production of MSA's and supporting contracts for key Suppliers/Customers.Programme Manager on 'Go To Market' design/manufacturing planning for new physical product/prototypes/production models across multiple 3rd Parties.
Jul 2021 - Jul 2022
Lead Commercial & Strategy Consultant
The ASPAC consultancy arm of Deutsche Telekom Group.Integration of 2 State Owned Enterprise Telco Companies (overall commercial/sales value of circa US$350M) into a single entity ready for part privitisation (Mobile, Fixed and Wholesale, often competing vs each other).Annual Operating Plan development - overhaul of Organisational , Functional, Commercial and Reporting structures to flatten hierarchies and empower frontline management and staff.Re-structuring of Product Development, Commercial and Sales teams step changing the approach to service/reward via training/mentoring, targets/results driven outcomes projecting revenue increases of US$50M+ in Year 1.Revitalisation of Wholesale/Carrier team to release 4/5G services to market, anti-fraud initiatives, capacity and network transformation planning, Supplier/Contract Mgt. comms plan out to Partners, and tactical plan to get Top 50 Carriers (90%+ revenues) active by end 2021 increasing revenues from US$0.5M to projected US$4M.Project ended due to Covid emergency measures.
Feb 2020 - Oct 2020
Head Of International Business
New MNO entrant in The Bahamas.Start-up Programme Dir. Of International Services RFP Bid for all Transmission, Mgt Reporting, Customer Products & Services, Staffing/Recruitment & Development, Financial Clearing Services, etc. Implementation of full BICS suite of services. Year 1 revenues US$10M vs US$5M target vs 5 year revenue target of US$25M.Set-up relationships/contracts/commercials/operational SLA's/KPI's with 50 national and international operators in Year 1 targeting 95% of international roaming revenue targets, exceeded revenue targets by 80%.Disaster Recovery Mgt Planning (Partner/Govt./Emergency Service/NGO Liaison).
Mar 2016 - Feb 2017
Vice President Enterprise & Intelligence Solutions
Orchestrated merger (US/Europe) of Global A2P Business with global P&L of US$104M inc. Restructuring, Channel Development, Performance SLA/KPI’s, Revenue Development/Projection.Spearheaded success of only Business Unit to exceed financial targets in FY14 achieving US$84M vs target of US$82M after restructuring of org/teams and prioritisation of prospects and projects. Followed in FY15 achieving US$92M vs US$90M target and FY16 achieving US$98M vs US$95M target.Led merger/centralization of A2P/Enterprise/Product Development facilitating 1 Stop Shop delivery eg Location Based Services for Amex/Mastercard, Mobile Marketing Initiatives for Banks/Airlines/Hotels/ Major Retail Outlets supporting US$50M revenues.
Jul 2014 - Feb 2016
Vice President Of Carrier & International Business Development
Overachievement of target revenues from FY11-12 US$38M to FY12-13 of US$50M to FY13-14 of US$75M. Exceeding revenue targets by 20%+ year-on-year over 3 year term.Targeted successful opening of new Carriers to achieve 600 Tier 1 & 2 network connections target as part of the Govt. Privatisation requirement – increase of 85% in Carrier connections in FY 11/12 over previous run-rate with subsequent annual run rates of +45% in FY12/13 and +38% in FY 13/14.Developed and led initiative of ‘Individual High Net-worth’ and Cruiseline revenues eg Disney, Holland America, Carnival, Royal Caribbean accruing US$8M in annual revenues including private island resorts.Investigated/managed savings of over US$5million via proactive fraud/sim management.Co-ordinated Commercial/Technical Management and monetisation of sub-sea cable and satcoms assets increased base from US$0.6M to US$3.1M over 3 year term.Disaster Recovery Mgt (Partner/Govt./Emergency Service/NGO Liaison).Programme VP on strategic review and implementation of full Syniverse suite of products and services generating US$2.4million per year in Capex/Opex savings, delivering significant increased $v$ spend value.Programme VP on the development and deployment of the new CDMA network expansion model for North American visitors increasing revenue growth from US$3million to US$8.5million per annum, investment of US$2.8M vs US$16.5M return.Part privatization of State Owned national telco.Winner of the 2013 Global Telecoms Business Award for Business Service Innovation – Enhancing Network Efficiency through Improved Connectivity & Visibility.
Mar 2011 - Jun 2014
Strategic Supply Chain Consultant - Satcoms
Management of all satellite b'width suppliers for 8 West African and Afghanistan Regions including re-negotiation of pricing schedules and capacity acquisition plans supporting US$28M business. Managed reduction in exposure from 8 tactical to 2 strategic Satcom Carrier partnerships accruing annualised savings of US$3.1million. Creation of centralised buying/contracting capability to leverage economies of scale.Oversaw reduction in kit suppliers from 12 local to 3 strategic accruing annualized savings of US$1.4M per annum.
Apr 2010 - Mar 2011
Director Of International Business - South Pacific/Aspac
Increased Regional revenue generation from US$10 million in FY 07/08 to US$23million in FY 08/09. Negotiated reduced Carrier out-payments by 40% by re-negotiation of termination rates via Regional aggregation of minutes (US$4.2million).Lead Programme Manager on NNI build in Hong Kong to ‘globalize’ Pacific Islands business presence realizing US$4.4M additional revenues in FY ‘08/’09. Project was successfully facilitated in conjunction with Chinese Govt. during H1N1 outbreak.Disaster Recovery Mgt (Partner/Govt./Emergency Service/NGO Liaison).
Oct 2008 - Dec 2009
Snr. Manager - International Business Dev.
Led Commercial and Performance management of International Carrier Operations revenues worth over US$400 million per year with a growth rate of 7-11% year-on-year.Managed revenue growth and assurance for International Enterprise Customers worth US$75M pa across Professional sectors i.e. Law, Accounting, Banking.Lead Programme Manager of Cricket World Cup 2007, managing the design, order management, implementation and closure of project across seven Caribbean business units inc. supporting International Media Outlets realising US$4.5M revenue.Management and proactive expansion of International Carrier/Supplier Agreements with over 200+ Tier 1 Carriers across Asia, The Americas, Europe, Australasia, Africa, inc. Performance KPI’s, Operational SLA/KPI requirements, Performance rebate schedules.Disaster Recovery Mgt (Partner/Govt./Emergency Service/NGO Liaison).
Oct 2005 - Aug 2008
Snr. Global Partner Manager
Sep 2003 - Oct 2005
Global Programme Manager - Business Systems Development
Oct 2000 - Sep 2003
Programme Manager - Billing Systems
Sep 1998 - Oct 2000
Technical Lead Programme Manager - Bupa Healthline
Lead on specification, Supplier RFI and implementation of the BUPA Health line.
Jan 1997 - Sep 1998
Snr. European Business Analyst
Sep 1995 - Dec 1996
International Business Analyst
Feb 1994 - Sep 1995
3 education records
Nigel Thompson education
FAQ
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What company does Nigel Thompson work for?
Nigel Thompson works for TP.
What is Nigel Thompson's role at TP?
Nigel Thompson is listed as Client Success Consultant at TP.
What is Nigel Thompson's email address?
AeroLeads has found 1 work email signal at @yahoo.co.uk for Nigel Thompson at TP.
Where is Nigel Thompson based?
Nigel Thompson is based in Gateshead, England, United Kingdom while working with TP.
What companies has Nigel Thompson worked for?
Nigel Thompson has worked for Tp, Bridge Consulting, Egg, Detecon International, and Aliv Business Collective.
How can I contact Nigel Thompson?
You can use AeroLeads to view verified contact signals for Nigel Thompson at TP, including work email, phone, and LinkedIn data when available.
What schools did Nigel Thompson attend?
Nigel Thompson holds Phd from Durham University.
What skills is Nigel Thompson known for?
Nigel Thompson is listed with skills including New Business Development, Satellite Systems, Telecommunications, Carrier Relations, Carrier Management, Carrier Negotiations, Satellite Communications, and Carriers.
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