Responding to customer inquiries via phone, email, and chat in a timely and professional manner.Assisting customers with product-related questions, order inquiries, and technical issues.Resolving customer complaints and escalating complex issues to the appropriate department.Processing returns, exchanges, and refunds according to company policies.Maintaining accurate records of customer interactions and transactions.Responding to customer inquiries via phone, email, and chat in a timely and professional manner.Assisting customers with product-related questions, order inquiries, and technical issues.Resolving customer complaints and escalating complex issues to the appropriate department.Processing returns, exchanges, and refunds according to company policies.Maintaining accurate records of customer interactions and transactions.