Niraj Kumar Email & Phone Number

Subsidiary of Connect Digital Media, LLC.

Omaha, NE, US

• As Program Delivery Director, responsible for overall D365 F&O rollout across organization. Reporting to SVP and CTO.
• Responsible for contract negotiation, working with legal and compliance to ensure vendor contracts are executed per company guidelines and service rendered per contractual commitments.
• Leading and mentor Program and project managers with the key responsibility to direct, manage and mentor.
• Accountable for PMO and Agile processes.

Atlanta, Georgia, US

• Responsible for Client relationship, Delivery excellence, Digital Transformation strategies, Portfolio growth and P&L of accounts.
• Accountable for the Delivery of strategic programs for Payment, ACH, Payments, Credit, KYC, account opening, credit evaluation. Third party b2b integrations and platform.
• Directed, Coached manager’s cross squad on Process improvements, Agile and operational efficiencies.
• Responsible for building high performing team.
• Partnered with leaders across functional areas for strategic growth and Process improvement initiatives.
• Owning Cross Squad metric driven status reporting to the executive C-suite leaders.

Atlanta, Georgia, US

Marina Del Rey, CA, US

• Accountable for Program and Project management of key initiatives in Banking vertical. reported to Head of PMO and cross reporting to c-suite.
• Owned Delivery of program for Payment, ACH, Payments, Credit, KYC, account opening, credit evaluation. Third party b2b integrations and platform
• Directed, Coached and Mentored Scrum masters, Project, and Product manager’s cross squad on Process improvements, Agile and operational efficiencies.
• Responsible for Hiring and interview evaluation, Onboarding, and mentorship.
• Partnered with leaders across functional areas for Process improvement initiatives.
• Owning Cross Squad metric driven status reporting to the executive C-suite leaders.

New York, New York, US

Frankfurt Am Main, Hessen, DE

• Owned and Successfully delivered Agile transformation for the team across US, EU and Asia with further strategy to improve Agile Maturity Level and DevOps in subsequent phases. Promoted benefits of agility and DevOps.
• Owned Program governance and successfully delivered, Agile Transformation.
• Synergized community practices to fast-track organizational understanding of Agile roles and to help individuals develop into them.
• Acted as an agent of change in the business and technology sectors. Changed team behavior by understanding and addressing fears, challenges, resistance.

Ewing, New Jersey, US

• Successfully rolled out Microsoft D365 F&O, ERP CRM across the organization. Owned and managed project through RFP, Vendor selection, inception, execution and operation.
• Established best practices for Scaled Agile (SAFe) framework, optimized process that resulted into reduced operational cost and improved quality by cutting defect injection by 30%.
• Championed cultural change and collaborated with other Coaches on plans and techniques for accelerating and advancing the organization's Agile transformation.
• Acted as an agent of change in the business and technology sectors. Changed team behavior by understanding and addressing fears, challenges, resistance.

Morrisville, NC, US

• Spearheaded and successfully delivered PeopleSoft HCM (ERP solution) merger (Inventiv Health and Inc Research) project involving integration with 40+ internal and external team, consisting of approx. 150 interfaces.
• Orchestrated end to end System integration test (SIT) with all interfacing team through completion, drove resolution of issues via multiple teams. Liaised with internal and external team, charted out integration plan.
• Provided leadership direction on execution strategy, liaised coordinated rollout with multi-tier business, functional and technology team, delivered more than 40 integration points with 150+ interfaces.
• Spearheaded and Successfully delivered Network, VOIP and Infrastructure project on scheduled in 3-month time.
• Owned end to end Project plan and its execution, Program risks following Agile and Scrum methodologies; including management of whole program.
• Orchestrated adoption of Agile culture and agile behaviors while integrating DevOps into agility within the company.

Zurich, CH

• Rolled out Scaled Agile and Agile framework for a team of 100+, Orchestrated adoption of Agile culture and agile behaviors while integrating DevOps into agility within the company.
• Coached and Mentored leaders and teams through Agile transformation and provided the necessary training and references to enable the ideal management and team structure.
• Delivered Program for Credit Suisse’s response to changes of the Spanish market regulations and Introduction of a CCP capability.
• Spearheaded successful delivery of financial service augmentation of POS, CCP, Commodity trade, Corporate and Investment Banking, Optimized Account Opening workflow, Corporate Credit Workflow, Corporate Actions Module.
• Provided Leadership support to IT and Managed implementation of continuous technology and process improvements resulting into increased efficiency.

New York, NY, US

• Successfully delivered Oracle ERP, cloud and e-commerce projects with various component delivery for order fulfillment process, credit processing and Workday HCM.

New York City, NY, US

• Achieved 95% on time successful delivery of projects. Orchestrated complex program consisting of consumer facing web Projects (Telemundo, Chiller, Pub Central, USHE). The network of sites has heavy traffic and content.
• Owned program and Established Scaled Agile (SAFe) framework. Coached leaders and teams through Scaled Agile (SAFe) transformation.
• Spearheaded delivery of optimized video streaming platform serving multiple NBC channels utilizing TV on demand platforms.
• Strategized and instituted synergy between multiple program and project tracks, orchestrating processes improvement and alignment with various verticals and functional areas leading to 25% operational cost reduction.
• Established Agile SAFe methodologies, Scaled Agile implementation, including Scrum and Kanban; coached onshore and offshore team; conducted PSI planning sessions.

Mumbai, Maharashtra, IN

• Strategically instituted and directed operational process optimization resulting into significant improvement of consistent 98% SLA compliance, up from 65% before.
• Owned operational accountability for Global digital portfolio consisting of 900 + applications across North America, EMEA, Latin America, and APAC regions.
• Spearheaded multiple compliance automation project and programs for HCP, GxP, Sarbanes-Oxley. Spearheaded programs consisting of Cloud based e-commerce project, cloud-based integration, migration project leveraging.
• Mentored and nurtured team of Managers and Engineers across geographies (USA, UK, India, China, Philippines, Mexico). Owned end-to-end engagement with Business partners, sponsors, and solution owners.

New York, New York, US

• Strategically instituted and directed operational process optimization resulting into significant improvement of consistent 98% SLA compliance, up from 65% before.
• Owned operational accountability for Global digital portfolio consisting of 900 + applications across North America, EMEA, Latin America, and APAC regions.
• Spearheaded multiple compliance automation project and programs for HCP, GxP, Sarbanes-Oxley. Spearheaded programs consisting of Cloud based e-commerce project, cloud-based integration, migration project leveraging.
• Mentored and nurtured team of Managers and Engineers across geographies (USA, UK, India, China, Philippines, Mexico). Owned end-to-end engagement with Business partners, sponsors, and solution owners.

Redmond, Washington, US

• Spearheaded delivery of Large Global Incidence Management system and CRM system connecting seven large systems worldwide.
• Built a solid motivated team across North America, India and China. Responsible for overseeing progress, mentoring and providing guidelines to the Project Managers and Engineers.

New York, NY, US

• Spearheaded successful delivery of largest project to launch international version of WSJ.com, Barron.com including complex integration with Commerce, Publishing, Syndications, Subscription & Entitlement, Settlements.
• Led delivery of mobile version of responsive site along with mobile iOS and Android applications.
• Owned end to end international program portfolios, reported directly to CIO. Led large team of Engineers, manager and vendor.

New Brunswick, NJ, US

• Oversaw program portfolio of 100+ projects, with yearly portfolio budget of USD $20 million+.
• Strategically reduced effective project cost by 40% and on-time delivery by instituting reusability, building common components and leveraging corporate tools, processes & assets.
• Directed and Instituted quality practices across program tracks resulting into reduced operational cost by 30%.
• Owned Delivery accountability of International portfolio consisting of projects across NA, EMEA, LA and APAC regions with many stakeholders involved.
• Owned complete portfolio life cycle from Initial customer engagement, pricing, contracting, execution, quality, successful delivery, operation hand-off and final post-delivery customer satisfaction.
• Steered and managed large Web & E-commerce, CRM System, medical compliance and clinical trial IT projects. Established multiple compliance automation initiatives around PMO and compliance.

Beaverton, Oregon, US

Tacoma, WA, US

Redmond, Washington, US

• Streamlined, automated and optimized regulatory compliance exception process for product releases resulting into reduction of overall effort and cost savings by 60%.
• Improved ship cycle time by 40% by instituting process automation and feature improvements in compliance tools, which resulted into efficient and quick overall compliance audit process.
• Owned Legal compliance process for API usages for consumer products such as Windows OS, Window Media Player, Internet Explorer, SQL server, Visual Studio, Exchange server etc.
• Owned and Optimized process of multiple product binaries, Compliance process & audits, and databases with regards to Windows API usages policies.
• Liaised with many product teams to define road map for compliance process for middleware products as per DOJ and European Union directives, built consensus among key stakeholders.

Bangalore, Karnataka, IN

Plano, Texas, US

• Started cross group processes adoption to identify and develop common modules for multiple projects resulting into overall project cost reduction by 40%.
• Successfully delivered e-Commerce and Catalogues projects. Spearheaded projects to rewrite JC Penney Order management system to migrate it from mainframe legacy system to latest platform.
• Guided projects through full SDLC lifecycle constituting globally distributed onshore-offshore technical and functional teams, third party vendors and business partners in B2B and B2C implementations environment.
• Successfully delivered Return management system, Factory Ship order system from ground up along with delivered various enhancement projects such as for Supplier compliance, Credit cost reduction, automated email system.
• Defined process and guidelines for transfer of technology know how, product and related artifacts to the offshore vendor located in India.
• Successfully facilitated System Integration Testing, UAT and strategically reduced defects and bugs resulting into higher customer satisfaction and reduction in overall project cost.

Took pride in selling various financial product to the end customer, corporate customers in Mumbai.

Entrepreneurship Acceleration Program, Entrepreneurial Strategies, Business Models, Demand, Scaling, Pricing, Funding, Valuation.

Executive Master Of Business Administration, Business Administration And Management, General

Entrepreneurship Specialization

Business And Marketing Strategies Specialization

Technology Entrepreneurship: Lab To Market

Strategic Technology Management Specialization

Organizational Leadership Specialization

Strategic Leadership And Management Specialization

Culture-Driven Team Building Specialization

Executive Data Science Specialization

Tackling The Challenges Of Big Data

Bachelor’S Degree, Chemical Engineering