Navaneet Kumar Bogum Email & Phone Number

Proven history of meeting deadlines without compromising on the quality of work with close to 7 years of industrial experience and ServiceNow. Team player with effective communication, analytical, problem solving, and interpersonal skills. Played a pivotal role in standardizing various service catalogs and merging them into one. Involved in migration of catalog items from older SNOW version to the newer version with customization, merging, and modification. Demonstrated project management skills and experience working directly with customers and clients. Experience in various IT Services of ServiceNow tool like ITSM, Service Catalog requests, Customer Service Management, Service Portal, Reporting, Integration with Web Services, HRSD Module(Catalog Item/Service Portal, Integration, Knowledge Management) and GRC module (Catalog Item/Service Portal). Hands on experience on scoped applications handling, customizations and using various components of ServiceNow like : UI Policies, Client Side scripting (g_form, g_user) and Server Side scripting (GlideRecord, GlideAjax, GlideRecordSecure, GlideSystem), Script Include, Business Rules, Workflows, Flow Designer, UI Actions, update sets, , Service Portal, UI Pages, Widgets, Service Catalogs, Order Guide and Integrations, ATF, import sets/transform maps, scheduled jobs, mid-server, integration using REST and SOAP.

Listed skills include Java, Css, Uat, Bootstrap, and 6 others.