Nicolas Kaiser Salas Email & Phone Number

Peru

Responsible for the company's commercial areas: Retail, SMB, and run rate, as well as the marketing team. Thisincludes leading a sales team of 20 people, which involves creating commercial plans, setting quotas, providing, feedback, and motivating the team.

Lima, Peru

• Responsible for the sell-in to 4 wholesalers for consumer notebook and desktop lines, as well as the home printing line. This includes quarterly planning, monitoring sell-out execution, and creating sell-in.
• Streamlined the computer promotions process by implementing a review calendar, enabling wholesalers to have aggressive promotions on the first day of each month, resulting in regaining market share leadership in the.
• Developed the desktop computer line by organizing an online launch and pre-sale event with special promotions, recovering the investment made in the event, and achieving a 25% YoY growth in the category.

Lima, Peru

• Responsible for the closing and development of business deals in the SMB segment through strengthening relationships and training 13 out of the 26 strategic channels of HP with platinum and gold membership, reporting.
• Developed and closed business deals in the small and medium-sized enterprise sector.
• Closed the first deal in the country: HP point of sale systems for the restaurant Norky's.

• Conducted both commercial and operational aspects of HP Financial Services including credit analysis and risk assessment, document verification, contract activation, service and termination; coordinated with team.
• Developed and managed a SharePoint for active communication with customers to assist in decision making with contract maturity as Portfolio Management Administrator; results were 20% increase in year revenue.
• Recognized for the execution of modifying contracts for 20+ customers; project involved customer reorganization of costs as related with large corporate customers.

• Supervised a team of 5 operational analysts for customers in Miami, Central America, Caribbean region, Ecuador, Bolivia y Peru for the segment of Printing and Personal Systems Group in Hewlett Packard, direct report to.
• Created and consolidated the Order Management team for all the countries mentioned as all this countries had never been grouped under a single team lead before.
• Created and maintained a report that allowed the sales team to create more accurate forecasts through the clear information provided for orders that hadn’t been fulfilled yet.

• Operational analyst for customers in Miami, Central America and the Caribbean. Specializing in IT large wholesalers for the Printing and Personal Systems group based in Miami.
• HP Tech Ink order management focal point: Tech Ink is a small HP company that sales ink for large format printers. I was the focal point for all the operational process in Latin America.
• Assisted regional management with sales reports from the information obtained with order management backlog.

• Post-sales support for customers of public phones in the rural segment of Peru.
• Established and developed technical attention reports indicating registration date, age, area of attention and suggested priority for attention.
• Participated in the design of educational material for rural customers with steps to avoid technical issues.

• Managed all of the material purchase which the team needed for maintaining the three data centers that IBM has in Peru and Ecuador.
• As the focal point for the data center physical security process for Peru and Ecuador, I was directly involved and evaluated in the regional audit. All three data centers received perfect scores.
• Assisted in the re organization of all infrastructure resources and software licenses which included servers, PCs, notebooks, licenses (both IBM and other manufacturers).

Assisted a project manager in the Global Technology services area.

Mba

Product Management, Product Management

Master, Entrepreneurship/Entrepreneurial Studies

Master'S Degree, Entrepreneurship Program

Specialization, Digital Marketing

System Engineer