Kartikanand Narayan Email & Phone Number

California, United States

Seattle, Wa, Us

Redwood City, Ca, Us

Managed Cloud Product Operations/ Site Reliability Engineering team for SaaS & Hosted products• Cloud Operations – Zero Down Time (ZDT) Multi-tenant Cloud Native SaaS & Full stack Hosted Cloud operations; Provisioning, Application Operations, Incident/Change/Escalation Management, in a 7x24 Operations center with focus on software automation by utilizing infrastructure as code (Terraform/Chef), and CI/CD pipelines. Expanded local 14 member team to Cross Geo team of 46 Engineers (4 Managers) • Security/Compliance - Closely work with Security Ops/Legal team to continuously audit App Sec, Roles based Access Management, AWS Key rotation, SOC2 Compliance/Audit readiness and Incident response. Worked with 3PAO for FedRamp Readiness assessment and Certification• Disaster Recovery - Defined BCP and Contingency plans. Conduct periodic DR Drills address gaps in Backup/Restore/replication impacting RTO and RPO• Performance : Partnered with AWS & Mongo to come up with better architecture for horizontal scaling to improve service availability.• Roadmap/Strategy : Accelerated innovation and development by collectively working with Product Management/ R&D and DevOps to on-board new CSP - Azure/GCP, FedRAMP certification, new types of deployment strategies to support complex network requirements and ability to provision multiple single tenant ENVs.• Operational Excellence / Observability - Led, modernized and streamlined DevOps, Prod Ops (SRE) team practices ranging from software delivery pipeline, Platform Monitoring, Alerting Mechanism, Actionable runbooks and DevOps tools with an accountable SRE shift-left model that helped maximize application resiliency & availability. Enhanced Operational Dashboard using Prometheus, Grafana/Thanos to Manage infrastructure Cost (Compute/Storage) and improve Planning/Estimation;Track Cost/Usage Report -Plan vs Actual. Re-invent and simplify operations through automation and deeper analysis of Incident/Change/Configuration Management.

Redwood City, Ca, Us

Bootstrapped cross-geo solution engineering team called ACE with a mix of software engineers, performance engineers and solution architects. ACE primarily charter was customer Big Data adoption and customer success which included working with pre-sales on POCs ; in competitive situations where product had feature or performance gaps, come up with workaround stop gap solutions or scrappy product features • Assist with innovative uses of Informatica technology which push the boundaries of its design using Big Data Management, Streaming and Enterprise Data Lake products.• Assist with complex, large scale roll outs of Informatica technology and solutions involving Hybrid (On- Premises/Cloud) architecture for DWH/Data Lakes/Big Data involving Spark/Map Reduce / HBase/AWS S3/EMR/Glue/Azure ADLS/SQL Server/ Kafka for streaming scenarios primarily addressing performance and feature gaps • Work with partners - AWS/Azure/GCP/Databricks/Cloudera/MapR to propose joint technical architecture recommendations (TOGAF). Provide guidance to maximize customer success for DWH/Big Data scenarios including preferred configuration for optimal performance, best practices to leverage open source orchestration like Air Flow, disaster recovery plans and migrations strategy from on-prem to Cloud.• Helped the team expand across geographies (US/India/UK) to serve customers in NA/EMEA & APAC region. Defined the processes and build automation to coordinate requests & status reporting between R&D, Technical Support, Sales, Pre-Sales, Professional Services and Customer Success• Successfully productized ACE solutions /scrappy features as full fledged features in the upcoming release.• Strategy/Roadmap : Leveraged ACE expertise on real world use cases, current gaps/limitations, competitive landscape to shape future roadmap• Work with Product Marketing conducting and presenting keynote speaker sessions for road shows, summits. Presented in Executive Briefing Center (EBC) sessions with customers

Redwood City, Ca, Us

- Managed large teams responsible for delivery of Big Data Management, PowerCenter, Informatica Service Platform (ISP), Surface Testing and Self Service Data Integration with high quality.- Handle Release Management, Program Management and Agile development activities- Have been a regular part of the product workshops for brain storming with Product Management. This constitutes the planning for the future release- Decision making of Quality checkpoints, CR Prioritization & Quality escalations- Review product artifacts such as PRD, FS, Test Plans, Release / User Doc and so on- Have been instrumental in setting infrastructure to test complex features such as High Availability, Grid and Real-time, as a principal software engineer- Help Marketing team come up with pre-packaged demos for Sales consultants and trouble shoot issues faced by pre-sales during POC’s. Participate and setup infrastructure for Train the Trainer programs (for sales & pre-sales)- People Management – involving recruitment, team building and performance appraisals- Mentored & built effective and highly flexible teams- Managed teams of various sizes across different charters and multiple concurrent releases both in US and India- QA Infrastructure – Capex, Audit new tools & technologies, Design/Build new automation framework- Good retention history, lead a team which is one among the teams having lowest attrition rate in the organization- Technically savvy and keen to explore new open source technologies for testing and automation

Redwood City, Ca, Us

Redwood City, Ca, Us

Redwood City, Ca, Us

Bangalore, Karnataka, In

- Played the role of Solutions Architect and ETL lead multiple Data Warehousing projects. - The role involved coming up with Technical Architecture Document, ETL Design Document and provide key inputs to physical/logical modeling based on regular interactions with Business Analyst, DBAs and Business Owners.- Designed customized CDC (changed data capture) mechanism based on specific business requirements- Analysis and interaction with key stake holders on-site and India development centers- ENV : OS : Solaris DB : Oracle, Sybase, MS Access BI : PowerCenter 6.2, Business Objects, ERwin

Newtown Square, Pennsylvania , Us

- Led End-to-End Integration testing effort for Business Objects EDC (Extended Development Center)- The goal of Suite Testing was to test the functionality and performance of multiple BO products such as Data Integrator (BODI – ETL), BusinessObjects (BI) and Application Foundation (BI Analytics) under an integrated environment- Made a case/charter for Suite testing which included proposal plan and resource allocation- Interacted with Sales Consultants and Customer Support to understand customer implementations involving multiple BO products and came up with specific scenarios which later formed integration test case- Provided feedback related to Usability (Look and Feel) and Performance to respective Product development teams

Scottsdale, Arizona, Us

- Independently led teams in the capacity of Project Lead through complete data migration activities (onsite and off shore), specializing in Automotive and Oil & Gas verticals. Have lead the on-site teams for all major North America Auto manufacturers based out of Michigan & Ohio.- Most of the implementations involved Client interactions. It involved normalization of customer master data across various departments of Client through interactions with business owners, DBA’s and other stake holders- Lead a team involved in building Business Adapters using Informatica Power Center from ODS to various i2 solutions. The ODS was designed to be a single source of data for i2 applications and also to provide integration among these applications as well as legacy customer applications. This later formed the blue print for i2’s MDM solution.- Developed extensive knowledge of the architecture of various i2 products and contributed towards development of custom tools to validate process and migrate data to various solutions.- Developed web based interface (perl CGI) for tracking employee daily activities.- Developed scripts for generating automated reports for active projects on a periodic basis.- Active team member in development of Standard Classification Schema (SCS).

Ms, Software Systems

Bachelor Of Engineering