• Problem solver catalyst who removes impediments quickly and makes things happen. Accomplished servant style leader who builds strong working relationships with colleagues, achieving high levels of productivity.• Expert at project planning, foreseeing project issues, developing backup plans to eliminate risks, reallocating resources, and meeting schedules.• Core competencies include solid servant style leadership skills and proven abilities to drive negotiations with partners and customers to ensure compliance to budgets, service-level agreements (SLAs), time plans, and deliverables.• Reduced product development costs by 20% by automating QA processes.• Managed successful product launches, on-time and on-budget, and actively participated in implementing products from conception to market success while growing the company from a start-up to a publicly traded enterprise organization.• Ensured the successful lifecycle for the CA Unicenter Business Unit products; planned and managed over $100 million budget annually without overage.• Built lean QA & Customer Support teams at CA, working at peak capacity over extended periods of time, while maintaining high levels of morale and productivity.• Expert in managing multiple large and small teams in various time zones. • Superior knowledge of project management skills, handling multiple projects according to PMI project standards.• Certified Scrum Master with extensive experience in Agile Methodology. Familiar with Agile implementation at Citi, IBM and Amex.• Comprehensive knowledge of Software Development Life Cycle for Agile, Big-Bang, Spiral and Waterfall implementations.• Management skills in Development, Quality Assurance, and Technical Support for localized software on multiple platforms such as Windows, UNIX, and Mainframes. • Knowledge in implementing processes complying with Six Sigma, CMM, and ISO9000 industry standards.