- 13 years of professional experience in various roles, with a focus on entrepreneurship and digital fields- Skilled in identifying and solving complex business challenges, providing valuable insights and guidance to clients, and building engaged communities around brands- Proven ability to create comprehensive brand strategies, including development of brand messaging and positioning, visual identity systems, and marketing campaigns that effectively communicate the brand to target audiences- Strong understanding of consumer behavior and the impact of branding on driving customer loyalty and retention- Successfully helped clients establish and strengthen their brand, resulting in business success and growth.

Killer Laptop Deals is my Brainchild which is a gaming pc niche website and was among the first few website of UAE that introduced the concept of Buying Open Box & Refurbished electronics. I performed the responsibilities mentioned below:- Led the execution of e-commerce strategy to meet net sales and profit targets for each product- Derived digital marketing & content strategy and worked with marketing executive to implement them for increasing brand awareness online- Oversaw all website activities and ensured competitiveness in pricing, promotion, and services- Met key performance indicators including traffic, average order value, average order processing time, conversion rate, and opt-ins- Negotiated and secured competitive prices with local and international vendors- Responsible for overseeing customer support and customer experience processes, and worked to improve customer satisfaction through efficient and effective order management, logistics, and support processes- Monitored customers' orders and worked to resolve any issues that arose during the process- Monitored and managed shipment suppliers to ensure timely delivery of products to customers

• Provide Consultancy to B2C industry clients specifically Restaurants, Hotels, Government & Healthcare on how to measure & improve their overall customer experience using our Smart Feedback Solution.• Meet clients, listening to their need and provide the solution accordingly• Demonstrate the product to clients and explaining the technical aspects• Negotiate on price and closing deals• Maintain relationship with existing clients• Define Sales & Marketing strategy and present to the management• Sign up deals with hospitality consultants to work in affiliation

Providing consultancy for digital solutions.

In collaboration of CCT with H3 Technologies, I was leading the Web Department of Combined Computer LLC and performing the following roles.• To look after business development to project & account management.• To meet with company’s existing clients to figure out creative solution needs.• To manage multiple projects from concept through completion.• To meet with clients for web & apps development related projects, understanding their requirement and presenting them solution.• Sourced innovative products as a reseller from foreign tech companies. • Sourced 5 different products from foreign tech companies which includes e-Survey, Electronic shelf label, Printing Kiosk, e-Menu, Wifi monetizing.• To Cold call, setting up appointment with new clients for product demonstration purpose of above mentioned products.• To handle incoming inquires & drafting quotations & proposals. • To Establish creative direction for the entire line of online services and programs• To work with the Technical team, strategy team, and copywriters to develop concepts and present to management• To provide quality control over concepts and projects.

• To follow up new business opportunities and setting up meetings;• To draft proposals and agreements for clients and employment agreement for staff.• To maintain and developing relationships with existing clients in person and via telephone calls and emails;• To respond incoming email and phone inquiries;• To forecast sales targets and ensure they are met by the sales team;• To oversee business trends with a view to developing new products, services and distribution channels;• To negotiate the terms of an agreement and closing sales;• To gather market and client’s information;• To represent the organization at IT exhibitions, events and demonstrations;

Joined this U.S based company as a working partner for looking after all operational activity in Pakistan.• To ensure smooth operation of various processes that contribute to the production of an organization.• To chalk out the overall operational policy.• To manage staff, preparing work schedules and assigning specific duties.• To ensure project delivery on time and coordinating with Technical Lead person.• To Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.• To Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel process.

(Timeshare Campaign)• To Call hundreds of Canadian customers daily;• To Set up Appointment of the prospect to attend a 90 min Timeshare Presentation;• To Tell promotions & building customers satisfaction;• To Transfer the interested customer’s calls to senior supervisor for further discounts & closing of sale;• To Exercise strong interpersonal communication skills with customers and department personnel;