Nkechinyere Ottah

Nkechinyere Ottah Email and Phone Number

UI and UX Design Student @ De-Paradigm Media
Lagos, Nigeria
Nkechinyere Ottah's Location
Lagos State, Nigeria, Nigeria
About Nkechinyere Ottah

I am a Dedicated Customer Support Agent with a proven track record in loan recovery and market research. With 4 years of experience in navigating the intricacies of customer interactions, I thrive in dynamic environments where problem-solving and communication skills are paramount.Currently, I am enhancing my UI/UX design skills at De-Paradigm Media with an anticipated certificate completion in August 2024. This education and my customer service role synergize, allowing me to apply design thinking to customer interactions, ensuring both functional and aesthetic satisfaction.I leverage my customer service expertise to resolve issues with a blend of professionalism and empathy. It's not just about finding solutions but also about providing an experience that aligns with our organization's commitment to exceptional service.My background in loan recovery has equipped me with a deep understanding of financial processes and a keen ability to negotiate solutions that benefit both the company and the customer.I am passionate about delivering exceptional customer experiences and building lasting relationships. My commitment to continuous learning and adaptability allows me to effectively address challenges and exceed expectations.

Nkechinyere Ottah's Current Company Details
De-Paradigm Media

De-Paradigm Media

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UI and UX Design Student
Lagos, Nigeria
Employees:
8
Nkechinyere Ottah Work Experience Details
  • De-Paradigm Media
    Ui And Ux Design Student
    De-Paradigm Media
    Lagos, Nigeria
  • Alpha-Cx Alpha Intelligent Technology Co.Ltd
    Customer Support Agent
    Alpha-Cx Alpha Intelligent Technology Co.Ltd Jan 2024 - Present
    Beijing, China
    I am a customer support agent with a dedication to helping customers with their queries or any issues they may have. I am here to ensure a positive experience, be it by guiding customers through processes, providing product information, or troubleshooting. With excellent communication skills and a focus on empathy, I strive to resolve inquiries efficiently and leave customers satisfied with our service.
  • De-Paradigm Media
    Ui/Ux Design Student
    De-Paradigm Media Aug 2023 - Present
    Nigeria
  • Timeus
    Loan Recovery Agent
    Timeus Oct 2022 - Apr 2023
    China
    As a seasoned loan recovery agent. With a meticulous approach to debt recovery and a strong understanding of financial regulation, I work diligently to minimize losses for lending institutions while treating the borrowers with respect and empathy.
  • Philips Consulting
    Market Research Interviewer
    Philips Consulting Sep 2022 - Dec 2022
    Lagos State, Nigeria
    Specialized in gathering valuable insights from consumers to help businesses make informed decisions. Using structured questionnaires and active listening, I engaged with participants to collect data on their preferences, opinions, and behaviors. With a keen attention to detail and a professional demeanor, I ensured that interviews were conducted accurately and ethically
  • Sterling Management & Strategy (Sms) Consulting Ltd
    Market Research Interviewer
    Sterling Management & Strategy (Sms) Consulting Ltd Dec 2021 - Apr 2022
    Lagos, Nigeria
    Specialized in gathering valuable insights from consumers to help businesses make informed decisions. Using structured questionnaires and active listening, I engaged with participants to collect data on their preferences, opinions, and behaviors. With a keen attention to detail and a professional demeanor, I ensured that interviews were conducted accurately and ethically.
  • Durose Pharmacy And Supermarket
    Sales Account Manager
    Durose Pharmacy And Supermarket Oct 2019 - Sep 2020
    Lagos, Nigeria
  • Durose Pharmacy And Supermarket
    Personal Assistant To Chief Executive Officer
    Durose Pharmacy And Supermarket Jun 2019 - Jul 2020
  • Durose Pharmacy And Supermarket
    Sales Representative/Procurement Personnel
    Durose Pharmacy And Supermarket Mar 2019 - Dec 2019
    Lagos, Nigeria
  • Durose Pharmacy And Supermarket
    Sales Cashier
    Durose Pharmacy And Supermarket Jun 2019 - Oct 2019
    Lagos, Nigeria
  • Envee Beauty Store And Nail Studio
    Customer Service Representative/Receptionist
    Envee Beauty Store And Nail Studio Dec 2017 - Nov 2018
    Lagos, Nigeria

Nkechinyere Ottah Education Details

  • De-Paradigm Media
    De-Paradigm Media
    Design
  • Covenant High School Abia State
    Covenant High School Abia State
    Wassce

Frequently Asked Questions about Nkechinyere Ottah

What company does Nkechinyere Ottah work for?

Nkechinyere Ottah works for De-Paradigm Media

What is Nkechinyere Ottah's role at the current company?

Nkechinyere Ottah's current role is UI and UX Design Student.

What schools did Nkechinyere Ottah attend?

Nkechinyere Ottah attended De-Paradigm Media, Covenant High School Abia State.

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