Neil Keefe Email & Phone Number

Reading, United Kingdom

Product ownership and lifecycle management for one of the largest SaaS solutions in the event management sector. Whilst in this role the company grew from having a small number of service clients to having in the region of 1000 clients in multiple sectors and geographic locations.Hands-on management of a team of four developers in the UK office, remote management of one developer in the US office as well as outsourced developers. Also provided help to the QA, sales and support teams for… Show more Product ownership and lifecycle management for one of the largest SaaS solutions in the event management sector. Whilst in this role the company grew from having a small number of service clients to having in the region of 1000 clients in multiple sectors and geographic locations.Hands-on management of a team of four developers in the UK office, remote management of one developer in the US office as well as outsourced developers. Also provided help to the QA, sales and support teams for product expertise and understanding.Organisation of and participation in regular meetings throughout every part of the company to ensure that projects ran smoothly and that development was being satisfactorily carried out.Consulting and liaising with customers to gather requirements and translate these to a comprehensive, managed and structured product roadmap to ensure development moves in the correct direction with accountability. Deep knowledge of integration planning in related sectors such as CRM, membership management, travel solutions and meeting management. Also, involved in working with over sixty payment gateways.LAMP Development of a broad events system including modules for registration, marketing campaigns, meeting planning, project management, seating planning and budgeting. Show less

Hands-on management of a team of five developers and four support staff in the UK office and remote management of two support staff in the US office.Board level managerial experience including providing direction for the company in financial, technical and strategic capacities.Instigated and managed the development of a new system making full use of Microsoft software resulting in our largest customer, Microsoft, significantly increasing the number of projects managed for… Show more Hands-on management of a team of five developers and four support staff in the UK office and remote management of two support staff in the US office.Board level managerial experience including providing direction for the company in financial, technical and strategic capacities.Instigated and managed the development of a new system making full use of Microsoft software resulting in our largest customer, Microsoft, significantly increasing the number of projects managed for them.Responsible for managing ad-hoc technical installations for registration at conferences of up to 10000 people across America, Europe and Australasia.Organisation of and participation in regular meetings throughout every part of the company to ensure that projects are running smoothly and that development and support were being satisfactorily carried out.Management and resolution of supplier relationships in the light of internet outages, power outages, hardware failure and database corruption. Show less

Technical management of complex bespoke web based B2B projects including client liaison and specification of jobs.Development using php and Oracle to create dynamic registration web sites and support customisation throughout the full project life cycle.Over 100 web sites created and managed throughout the full life cycle with over 100000 registrations taking in excess of 10 million Euro working for companies including Gartner, HP, SAP and SWIFT.Mentored junior developers… Show more Technical management of complex bespoke web based B2B projects including client liaison and specification of jobs.Development using php and Oracle to create dynamic registration web sites and support customisation throughout the full project life cycle.Over 100 web sites created and managed throughout the full life cycle with over 100000 registrations taking in excess of 10 million Euro working for companies including Gartner, HP, SAP and SWIFT.Mentored junior developers to allow them to learn and maintain in house systems.DBA for IBM DB2 UDB and Oracle 8i/10g databases. Show less

Administration of Windows NT and 2000 servers.Creation of customised database queries for client reporting.Desktop support for 60 staff.DBA for Centura SQLbase databases.

Graphic Data resold, installed and supported document management systems and the role consisted of responsibility for providing one on one consultancy and support often needing to work unaided.Provided on-site second line support for document management system to approximately 25 companies across the south of England.Participated in client-supplier meetings to ensure systems were correctly specified and meaningful updates carried out.Use of Sybase and Oracle.

Imasys designed, sold and supported document management systems mainly to local councils. The role consisted of being part of a team of four responsible for supporting installations throughout Southern England.Provided on-site second line support for in house document management system to approximately 25 councils across the south of England.Ensured daily client documentation was produced of tasks carried out ensuring successful client-supplier relationships.Provided NT… Show more Imasys designed, sold and supported document management systems mainly to local councils. The role consisted of being part of a team of four responsible for supporting installations throughout Southern England.Provided on-site second line support for in house document management system to approximately 25 councils across the south of England.Ensured daily client documentation was produced of tasks carried out ensuring successful client-supplier relationships.Provided NT consultancy, server building, problem solving.Use of Centura SQLbase and Microsoft SQL Server. Show less

At Tandridge the role was in the Council Tax department and included responsibility for bill production, first line support and management reporting.First line desktop support for 30 operators.Administration of Council Tax system using TCL (a SQL like language).