Policy Administrator
Current➢ Manage legal administration➢ Managing mailbox, Freshdesk, live chats, telephonic and internal queries➢ Assisting clients with billing, Refunds, PTP and payment allocation➢ Update banking details ➢ Updating client’s details ➢ Assisting clients using Freshdesk and greenbox➢ Cancelling policy➢ Reactivating policy➢ Assisting clients telephonically