Nicholas Kouparousos Email & Phone Number

Athens, Gr

Athens, Attiki, Greece

• Developed various internal tools using Python.• Extensive logging knowledge.• Extensive error handling knowledge.• Extensive Windows Server OS knowledge.• Familiar with backwards compatibility issues and how to solve them.• Extensive xml, csv file manipulation using Python, JavaScript.• Developed various CLI programs using popular techniques (cli arguments, *.ini file handling,environmental variables etc).• Designed automation pipelines.• Created various pipeline automation using extensive Python, JavaScript, Visual Basic scripting.• Successfully maintained,updated and further developed automation pipelines.• Successfully created, updated, maintained documentation for various tools, pipelines, and several otherautomation.• Developed Python programs to automate the data flow on day-to-day tasks.• Worked with SQL, Access, MongoDB databases.• Developed various tools to integrate and utilize the AWS S3 Service.(Boto3)• Created various containers in Docker.• Created various Docker clusters.• Worked with Docker swarm.

Athens, Attiki, Greece

Established reputation for outstanding technical and customer service. Troubleshot problems and met with customers to pick up laptops or desktops for repairs. Educated customers on proper usage of hardware/software, also educated customer of preventive measures to insure problems do not return. Upgraded and maintained computers for clients as needed. Conducted online research and worked through problems to resolve issues. Established remote connection to client's computers for computer restoration. Achieved high level of customer satisfaction through patient methodical approach to problem resolution, turning tense situations with customers into positive outcomes.

Athens, Attiki, Greece

Devised, deployed and monitored processes to boost long term business success and increased profit levels by 30%. Oversaw day to day business operations on sales and customer problem solving on sales floor by fostering deep professional relationships with wholesale contacts and customers. Developed and cultivated relationships with both new and existing customers through effective communication and exemplary interpersonal skills. Recruited, trained, and directly supervised all clerical and sales staff members. Outstanding success in building and maintaining relationships with all co-workers. Wrote and submitted monthly business reports. Implemented extended use of PC in every department of the company in order to increase productivity.

Athens Metropolitan Area

Developed strong working knowledge of Word, Excel, Power Point and Outlook. Implemented a new digital archive system which boosted productivity towards 20%. Performed secretarial an tax accounting duties for and on behalf of our clients. Recommended and assisted in setting up proper books of account of our clients. Sorted out several customer problems through extended use of PC, and addressing them to the right authorities. Developed the ability to work with people at all levels. Worked under tight deadlines and help move projects forward. Used computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Functioned as the Business Manager in his absence.