Nicole P. Email & Phone Number

• Support people development and operation functions, develop and build competitive programs, and lead process improvement projects for globally-ranked, division 1 league with 150+ members. Highlights
• Co-lead, captain, train, and support a globally-ranked, competitive travel team of 30+ skaters
• Partner on implementation of targeted training resulting in team increasing 45 ranking spots in 4 months
• Reduced delinquent member credit accounts 15% in first quarter & increased volunteer engagement 20% within two quarters

Austin, Texas, US

• Design, deliver, and iterate on inclusive workforce hiring and acquisition practices for global company of 15,000+ spanning 5 continents.Highlights
• Tasked as content owner of new, global DEIB+ training priority within 5 months of company onboarding
• Created asynchronous and living training map including authoring 95% of final deliverables
• Achieved 96% training-delivery satisfaction rate in first quarter and maintained it for entire tenure

• Provide career and workforce development coaching and training services to 250+ multi-level, function, and industry professionals. Highlights
• 3x certified career coach, facilitator, and services professional via the NCDA, CCE, & NPDI
• Recognized by publication with 1,00,000+ global readers as one of 2022’s Top 15 Coaches in Denver
• Partnered as career expert in content for HubSpot, Grubhub & Bankrate

Denver, CO, US

• Acted as HR, talent acquisition, and people operations lead for a rapidly scaling FinTech SaaS company.Highlights
• Implemented hiring practices that led to 33% reduction in time-to-hire and $250,000 savings in external recruitment costs
• Acted as trusted advisor to c-suite and 5+ senior leaders on preparing and implementing staff retention and hiring programs
• Partnered with technical SME to develop cybersecurity training reducing security violations by 60%

New York, NY, US

• Developed & executed a comprehensive career training program leading to successful job placement of 500+ individuals for globally-recognized tech immersive programs specializing in software, UX, and data.
• Sole owner of Denver region career programming ranked in top 25% of global campuses entire tenure
• Moved General Assembly’s Denver professional placement rate from 16th to 4th within 3 months
• Achieved 96% participant satisfaction rate by aligning career programming with local tech market demands

Denver, Colorado, US

• Lead workforce development service delivery for state and county Road to Work Grant partnership designed to support successful re-integration of justice-involved and hard-to-serve program participants.
• Promoted in 5 months to lead workforce development grant service delivery for state’s 3rd largest county
• Surpassed competing regions’ participant wage attainment by 21% and enrolment rates by 10%
• Tracked grant performance KPIs to make recommendations to 15+ county and state leaders resulting in a $200,000 reduction in expenditures in 7 months

Centennial, CO, US

• Delivered workforce development services ensuring competitive and sustainable employment outcomes for 100+ WIOA adult program participant client load.
• Managed 50+ participant caseload in first 3 months leading to promotion into a lead workforce specialist role
• Exceeded quarterly grant metrics by achieving 105% in participant enrollment and employment placement outcomes
• Researched and provided improvement recommendations for grant processes, delivery, & administration leading to promotion to lead workforce specialist role in state/county partnership

Boulder, Colorado, US

• Owned delivery of mandatory workforce programing & services for 250+ clients alongside all community walk-in career assistance support for county's busiest workforce location.Highlights
• Sole-owned workforce development services for largest county office & most complex client population
• Re-designed county’s mandatory workforce training resulting in 50% satisfaction increase in 2 months
• Built internship and mentoring partnerships with 50+ businesses & post-secondary institutions
• Supported 100+ school & training program enrollments, exceeding expected completion rates by 15%

Denver, CO, US

• Led public speaking seminars and recitations for 200+ new and returning domestic and international learners each semester for CU - Denver's Communication Department.Highlights
• Scored 4.5+ or on all student end-of-semester course satisfaction evaluations
• 50%+ of learners reported public speaking as favourite course of semester
• Selected to be standalone instructor in first 2nd semester of graduate program

Denver, CO, US

• Owned research initiative to secure grant funding renewal for Mrs. Lucci's Resource Center, which provides supportive services to low-income and marginalized youth and adults in rural Manitoba, Canada.Highlights
• Secured 2013 funding renewal of $159k for organization's "Together We Get Better" grant
• Published artwork contributions of 3 low-income participants in internationally distributed publications

Denver, CO, US

Winnipeg, MB, CA

Acted as research assistant for Dr. Lori Wilkinson and supported the literature review and quantitative analysis of 2011 Canada Census to deliver findings for the 2011 Longitudinal Survey of Immigrants published in "The school-to-work transitions of newcomer youth in Canada, Canadian Ethnic Studies Journal, 2012."

CA

Master Of Arts (Ma), Communication

Certificate, Leading People And Teams

Mastertrack Certificate, Instructional Design & Technology

Bachelor’S Degree, Honours - Sociology