Nigel Lawrence Email & Phone Number

London, UK, GB

Product Ownership of the Cirium Data Platform

Armonk, New York, NY, US

• Leading cross functional team effort to maximize IBM’s investment in the Aha Product Management platform. Helping product teams utilise the tool and creating supplementary AI applications to help make product managers.
• Moved IBM (> 300 Product) to single standardised strategic platform yielding > $1M pa in savings.
• Created a portal that provides customers and IBM sellers with one place to request and manage their enhancement requests. This allowed sales leads to engage with product teams on critical customer requests directly.
• Lead joint effort with IBM Analytics Office to develop AI models to make Product Managers more productive. This included use of Large Language Models to prioritise roadmap content and reduce ideas triage saving 1000s.
• Developed a mechanism that allows teams to create and publish roadmaps across 100s of IBM Software products.
• Leading IBM's relationship with Aha and prioritisation of feature requests and critical support issues.

Armonk, New York, NY, US

• Created a data analytics platform and presented product operational insights to CPOs across $4B Product Portfolio.Achievements:
• Optimised cloud operating costs across product portfolio realising >$10M annualised savings.
• Removed $20M from SaaS Provisioning backlog by streamlining SaaS fulfilment process.
• Created of an NPS management system within 1 month that was used in CEO reviews driving average 10-point improvement across the portfolio.
• Creation of IBM-wide security/data privacy scorecard to convey risk and ensure readiness for GDPR legislation in EU.
• Created machine learning models to predict likelihood of SaaS subscription renewals based on usage patterns and forecast future MRR based on usage telemetry.

Armonk, New York, NY, US

• Product manager for the creation of a global hybrid cloud development platform across US and European labs underpinned by OpenStack. The business objective was to maximize existing capital investments and facilitate.
• Managed and prioritised requirements in building out a new software development platform that enabled 10s of product teams to transition workload to public cloud.
• Realised annual CapEx savings of $2M pa by moving standalone kit into the cloud and building a user community of > 5000 developers.
• Collaborated with IBM CIO networking, AT&T and IBM Public Cloud to establish direct network connections from IBM Labs to the cloud.

Armonk, New York, NY, US

• Lead effort to define cloud adoption strategy and establishment of necessary toolset for software development across IBM's European Labs.
• Lead agile transformation of IT provision across team of 100+ engineers, providing development services to 10000s of developers across IBM.
• Worked with IBM CIO on deployment of tools such as GHE and Slack across BUs.
• Developed cloud-based development pipelines to maximise utilisation of IBM’s capital investment.
• Established monitoring and dashboard solutions to ensure IT teams were able to proactively manage system availability.
• Responsible for arranging the provision of development IT to companies acquired by IBM within Europe.

Armonk, New York, NY, US

• Lead team of ~20 engineers responsible for the creation of continuous delivery pipelines (and infrastructure 500+ servers) used in the development of $1B Middleware Software portfolio (MQ Series & Message Broker).
• Delivered 500% productivity gains by automation of processes – enabling entire multi-platform product suite to be functionally validated to ship quality within 24 hours.
• Created test tracking solution that permitted IBM to sell software into heavily regulated industries that demanded strict audit controls.
• Transitioned product development from homegrown solutions to IBM Rational product set and supported sales teams as advocate for toolset.

Armonk, New York, NY, US

• Developed an automated test framework for MQ portfolio improving quality of releases.
• Established coding standards for test execution to improve speed of development.

Armonk, New York, NY, US

Worked on Recovery/Restart capabilities & API Interfaces improving the product’s robustness and extensibility.

Phd, Mathematical Physics

Bsc, Mathematics