Nicholas Lee Email and Phone Number
Nicholas Lee work email
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Nicholas Lee personal email
My background in financial reporting, budget management, and leadership development allows me to identify inefficiencies, lead new initiatives, and execute projects that save millions annually. I routinely develop reports for senior leadership and collaborate with cross functional departments to implement a one team, one dream motto. I pride myself on being a culture champion that recognizes that engaged are productive employees.Some notable highlights from my career are:· Collaborating with maintenance, HR, and finance departments to implement new systems, products, and projects, decreasing rollouts of projects and saving hours weekly per employee for each project through automation· Manage development and acquisitions for new assets in 2023, collaborate with asset management team, and develop new asset acquisition roadmap, decreasing future acquisition times· Create RAPID and budget model to manage deliverables with stakeholders (development, operations), increasing revenue from development budget and completing project ahead of schedule· Develop appreciation weeks for onsite teams to a culture of trust, accountability, and feedback, decreasing employee turnoverI enjoy networking and learning from others. If you would like to chat, please send me a message on LinkedIn and will get back to you.Core Competencies:Accounts Payable | Accrual Accounting | Budget Management | Client Retention | Continuous Process Improvement | Contract Renewals | CPM | Developer Management | Forecasting | Hiring | Invoices | Procurement | Payroll | Presentations | RFP | Purchasing | Reporting | Sales | Site Visits | Policies and Procedures | Vendors | Customer Service | Negotiation |Property Management:High Rise | Mid Rise | Garden | Lease-up | Acquisitions | Developments | Renovations | Resident Experience
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Director Of Multifamily OperationsAlign Real Estate Oct 2024 - PresentSan Francisco, California, Us -
Manager Corporate StrategyBrookfield Properties Mar 2024 - Oct 2024New York, Ny, Us -
Regional ManagerBrookfield Properties Apr 2023 - Jun 2024New York, Ny, Us● Oversee 6K+ units (6-10 communities) across 7 states and implement pricing adjustments and quality control initiatives, increasing average occupancy rate and NOI● Collaborate with marketing, HR, and finance departments to implement new systems, products, and projects, decreasing rollouts of projects and saving hours weekly per employee for each project through automation● Monitor occupancy reports for KPI variances (lead to lease, weeks of supply, renewal retention) and negotiate contracts to meet occupancy/financial targets, ensuring excellent client satisfaction and saving significantly on operational expenses● Manage development and acquisitions for 3 new assets in 2023 (1.5K+ total units), collaborate with asset management team, and develop new asset acquisition roadmap, decreasing future acquisition timeline● Create RAPID and budget model to manage deliverables with stakeholders (development, operations), increasing revenue from development budget and completing project ahead of schedule● Develop a culture of trust, accountability, teamwork, and feedback, decreasing employee turnover● Build out new systems and team structure for group to improve accountability, improving leased percentage within 30 days and decreasing onboarding times.● Foster relationships via networking events/LinkedIn and nurture vendor relationships, securing 4 hires in one month -
Regional Operations - WestBrookfield Properties Oct 2022 - Apr 2023New York, Ny, Us● Analyzed day-to-day operational trends for 38 Class C – AAA sites (15K+ units, 2 reports) from Cleveland, OH to San Francisco, CA and recommended cost-effective solutions to clients (Asset Managers, Regional Directors, VP’s, SVP Multifamily Operations), increasing client renewal rates● Streamlined operations, implemented quarterly audit to celebrate success, and identified growth areas for property managers, increasing regional occupancy company-wide YoY and prospect-to-tour ratio performance● Implemented digital move-out inspections, saving teams hours monthly while increasing damage billback● Fostered strategic partnerships with internal and external clients, reducing company-wide delinquency, improving client satisfaction, and increasing staff satisfaction● Managed annual budget process to ensure accurate projections, appropriate expense reductions, and achievable revenue goals to match underwriting goals for properties, reducing expenses and process timelines● Designed employee appreciation week program for 1K+ employees, leading to 2 annual events and 8 regional events● Digitized daily checklist process for property teams, improving accountability and KPI performance -
Property Manager - Lease UpBrookfield Properties Aug 2020 - Oct 2022New York, Ny, Us● Directed 333-unit, mixed-use, luxury property (Webster Eleven) from third-party development to stabilization in 15 months and met NOI/budgeted occupancy goals (20 leases per month) during COVID-19 in Oakland, CA● Restructured customer service and implemented 24-hour customer support response times, leading to an expense reduction, 4.8 star google reviews, high tour to application closing ratios, and high renewal retention● Advanced on-site management team members and conducted regular 1:1 meetings, actionable goal tracking, and individual-led performance reviews to prioritize financial, business, and client management, leading to several promotions● Implemented aggressive pricing strategy for luxury apartments, increasing monthly revenue● Managed property budgets and analyzed financial variances, maintaining a variance of <5% for 2 years -
Property ManagerAlign Residential Feb 2019 - Aug 2020● Took over operational/financial performance of 923 Folsom Street (115-unit, mixed-use) in the SOMA neighborhood of SF via third-party management for JPMorgan Chase, improving leased to occupied rate by within 90 days● Conducted resident surveys to identify issues, partnered with team to implement process improvements, and built roadmap, increasing GPR with stabilized occupancy and overperforming budgeted NOI projections in 2019● Implemented scalable processes and operations for first company asset, growing operations to support 42 buildings● Developed process with maintenance to expedite apartment turnover, decreasing average vacancy from 14 to 8 days● Restabilized community during COVID-19, secured additional marketing budget, and executed new marketing strategy, achieving minimal drop in overall occupancy● Delivered high-end customer experience through engaging resident events, efficient response times, and customer feedback implementation, leading to a high renewal retention rate pre-pandemic
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Resident ManagerAlign Residential Aug 2018 - Jan 2019-Delivered tours to interested prospects and guided through leasing process resulting in 26% conversion rate-Created and maintained resident move-in/out SOP-Coordinated resident events for community-Fostered relationships to improve resident satisfaction through consistent front desk presence and problem solving abilities; garnered 30 Yelp/Google Reviews in 2018-Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs-Coordinated with janitorial and engineering staff on maintenance and upkeep
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Leasing SpecialistLee & Associates Valuation And Consulting Services Nov 2014 - Nov 2017● Coordinated showings/applications for 1K-unit rental portfolio in New York City and developed screening/qualification standards for potential tenants using automation tools (Zapier, Calendly, StreetEasy), saving 10 hours weekly● Maintained leasing pipeline to ensure consistent traffic and recaptured stale prospects, achieving 45% closing ratio● Represented 8 buyers/sellers in total transactions of $15M and compiled condo/coop packages, loan approvals, and provided negotiation advice to clients to meet their financial targets, resulting in 50% referral rate for buyers/sellers
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Fine Dining ServerMonument Lane 2011 - 2013-Served average of 300 patrons daily at fine dining restaurant with consistent recommendations for exceptional service-Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints-Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity-Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Nicholas Lee Skills
Nicholas Lee Education Details
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Emerson CollegeTheater
Frequently Asked Questions about Nicholas Lee
What company does Nicholas Lee work for?
Nicholas Lee works for Align Real Estate
What is Nicholas Lee's role at the current company?
Nicholas Lee's current role is Multifamily Operations | Efficiency Guru | Team Development Leader.
What is Nicholas Lee's email address?
Nicholas Lee's email address is ni****@****ers.com
What schools did Nicholas Lee attend?
Nicholas Lee attended Emerson College.
What are some of Nicholas Lee's interests?
Nicholas Lee has interest in Social Services, Economic Empowerment, Education, Environment, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Nicholas Lee known for?
Nicholas Lee has skills like Real Estate, Residential Leasing, Facebook, Sales, Social Media, Real Estate Transactions, Rentals, Research, Social Media Marketing, Advertising, Residential Homes, Apartments.
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