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Experienced tech engineer with diverse industry experience, skilled in multiple systems, platforms, and stacks. Proficient in driving customer-centric solutions, managing complex infrastructures, and leading engineering teams.
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Adobe CommerceAustin, Tx, Us
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Adobe Commerce Cloud Support Engineer (Contract)Mindlance Apr 2022 - Mar 2024Union, Nj, Us• Responsible for handling and driving customer cases, including P0 site-downs to resolution• Manage clients’ E-Commerce (Magento) IaaS/PaaS infrastructures, (AWS/Azure), system services (Debian GNU/Linux, Apache, PHP, Nginx, MySQL (MariaDB), Redis, SSL/TLS, CDN, WAF, DNS, RabbitMQ, Elasticsearch), and user access• Conduct investigations involving analysis of deployment, configurations, cluster performance, database integrity, network traffic, security/pentest scans, error logs, stack traces, bugs, and testing on cloned environments• Maintain detailed case changelog and documentations for internal case escalations• Collaborate with multiple teams (both internal and external) to identify root causes and create resolution action plans• Create scripts, automations, and integrate tools to improve workflows• Provide training on tools, processes, best practices, and write knowledge base articles (Wiki/Confluence) -
System Engineering ManagerXworkx Texas Dec 2019 - Jan 2022• Team lead responsible for engineering and managing all MSP tech infrastructures of both internal and external client systems (ie. networks, firewalls, servers, databases, voip, security, upgrades/patches, monitoring/alerting, active directory, administration, role-based identity/access, devices, applications, disaster recovery, etc.)• Assess gaps in client business’ tech operations and consult with stake-holders -
Devops EngineerClarocity, Inc. Dec 2017 - Dec 2018Carlsbad, Ca, Us• Engineer and manage tech operations of cloud AWS infrastructure as code environment• Build and automate operations of SaaS CI/CD pipelines• Perform security audits to conduct vulnerability scans and pentests• Create monitoring, reporting and alerting tools (Grafana, CloudWatch, Pingdom, etc.) -
It Services EngineerFruth Group Inc Dec 2016 - Oct 2017Phoenix, Arizona, Us• Evaluate technical pain points within client infrastructures and provide solution recommendations• Collaborate with Sales teams to build project proposals• Design network topologies, servers, databases, management systems, and disaster recovery plans• Manage and maintain client infrastructure uptime, performance, security, and backups -
Senior Network EngineerCardinal Group Technologies Dec 2015 - Nov 2016Denver, Co, Us• Oversee and manage all technical operations of corporate and 40+ satellite offices• Restructure failing infrastructures, networks, servers, databases, etc. for all offices• Procure technical resources and manage project timelines for all offices• Outline client proposals, project plans, and statements of work -
System EngineerSignpost Aug 2014 - Nov 2015New York, Ny, Us• Implement and standardize company hardware/software and design user workflows• Conduct system audits to identify flaws, bottlenecks, gaps, and future pain points• Provide tier level 1, 2, and 3 support and troubleshooting• Provide company training and publish knowledge-base articles -
Lead Bd & Dvd Author EngineerSentai Filmworks Jan 2013 - Jul 2014Houston, Texas, Us• Create original master movies, tv shows, and trailers for post-production Blu-rays, DVDs, and video streaming• Work with engineering teams to encode and compress HD quality video/audio files• Collaborate with clients such as Netflix, Hulu, Sony, and etc. to manage release dates• Automate workflows to increase rate of production and minimize errors -
Software Engineer & It TechnicianSunpos Jun 2012 - Dec 2013Houston, Texas, Us• Design and deploy POS software systems to businesses in service industry• Create customized client software tools and workflows• Liaison for 150+ B2B clients and technical needs relationships• Manage and support technical operations of clients -
Lead Software DesignerCoyote-Games Jan 2011 - May 2012• Design and build educational simulations based on university curriculum guidelines• Integrate simulation features based on curriculum requirements for quizzes, tests, and finals• Collaborate with teams for simulation concepts, features, and improvements• Manage team members and team objectives to meet project deadlines
Nick Lee Skills
Nick Lee Education Details
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San Jacinto CollegeCertificate Of Computer Programming And Simulations -
Clear Brook High SchoolHigh School Diploma
Frequently Asked Questions about Nick Lee
What company does Nick Lee work for?
Nick Lee works for Adobe Commerce
What is Nick Lee's role at the current company?
Nick Lee's current role is Cloud Commerce Engineer at Adobe.
What is Nick Lee's email address?
Nick Lee's email address is ni****@****xas.com
What is Nick Lee's direct phone number?
Nick Lee's direct phone number is +172088*****
What schools did Nick Lee attend?
Nick Lee attended San Jacinto College, Clear Brook High School.
What skills is Nick Lee known for?
Nick Lee has skills like Team Leadership, Analytics, Process Improvement, Automation, Integration, Leadership, Data Analysis, Technical Support, Help Desk Implementation, Web Design, Software Development, Sdlc.
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