Nikkia Knudsen Email & Phone Number

Columbus, Ohio, United States

Syracuse, New York, United States

Syracuse, New York

Syracuse, New York Area

• Mentor first year law students on Legal Communication and Research assignments
• Advise on proper Bluebook citations; provide feedback on assignment organization and structure

Columbus, Ohio, United States

Syracuse, New York Area

• Evaluate potential inter-facility patient transportation practices; draft memo on Intellectual Property considerations
• Research and provide recommendations on employee transportation considerations

Columbus, Ohio Area

• Facilitated due diligence review in connection with a joint venture; drafted, reviewed and revised commercial and confidentiality agreements; participated in process of negotiating settlements
• Prepared documents for general governance and board matters; established an Enterprise Risk Management proposal
• Assisted with various corporate governance, policies and litigation claims and management matters
• Finalized policies and procedures related to NCQA Accreditation compliance

Columbus, Ohio

• Operationalize improvements to the Home For Life program in compliance with NCQA Accreditation standards
• Oversee the Adena Home For Life Program; decrease spending by 15% and the hospital readmission rate by 32.1%
• Direct the OHF Home For Life Program; team provided 2,040 interventions to address the needs of 683 low income, elderly community members; program resulted in zero participants reporting a move to a higher level of care
• Spearhead collaboration with outside counsel to improve privacy practices; supervised six direct reports

Columbus, Ohio Area

• Developed custom reports; analyzed and tracked service coordination program outcomes
• Collaborated with Adena Health System on the Home For Life Co-pilot program; collected and analyzed pilot performance data and success metrics; provided actionable information for program improvement
• Created and operationalized an enhanced service coordination program for low income families

Columbus, Ohio Area

• Analyzed Administrative Residency surveys to establish improvement recommendations for the Master of Health Administration (MHA) faculty and staff
• Tracked Administrative Fellowship information to create a deliverable outlining applicant information, position offers, as well as acceptance status to be used for program accreditation
• Facilitated a 15+ person focus group to gather student feedback on the MHA website and interview process
• Developed multiple improvement strategies based on student feedback that were implemented to improve the website layout and current interview process
• Collected and analyzed student applicant data to be utilized by program faculty and staff when interviewing and making acceptance decisions
• Analyzed market tuition data on the top 26 Healthcare Administration programs in the United States to create a benchmarking deliverable on tuition costs for the MHA faculty and staff

Cleveland/Akron, Ohio Area

• Led a project in collaboration with Family Health Center leadership; trained 600 caregivers and implemented clinical scheduling; schedule resulted in a 6% increase in nurse and medical assistant (MA) friendliness scores
• Collaborated with COPD Steering Committee and leadership to create and administer patient surveys; utilized data to implement processes targeted towards reducing readmissions related to COPD
• Served as Project Manager leading a cross functional team to finalize and implement a cleaning matrix
• Coordinated a cross functional team to improve the patient isolation process
• Conducted a Behavioral Health needs assessment; developed a Behavior Health Unit expansion strategy aimed at reducing bed placement delays

Cleveland/Akron, Ohio Area

• Initiated contacts with universities across four states to establish four Global Brigade divisions to organize medical brigades and increase student involvement

Panama

• Developed two business plans that were approved by Global Brigades on the implementation of Community Health Workers and a rain water collection system
• Completed survey analysis and in-field research to assess the needs of two communities
• Set up and maintained medical clinics in four remote communities

Juris Doctor Candidate, Law

Activities and Societies: Phi Alpha Delta Law Fraternity (Student Member)

Master Of Health Administration, Health/Health Care Administration/Management

Activities and Societies: Case Competition (Committee Member), Association of Future Healthcare Executives (Student Member)

Bachelor Of Science (B.S.), Biology, General

Activities and Societies: Kappa Kappa Gamma (Student Member and Slating Committe), Nationwide Children’s Hospital (Volunteer), The Ohio.