Nathalie Lopez, Mba Email & Phone Number

Florida, United States

Broward County, Florida, United States

Miami/Fort Lauderdale Area

• Update QuickBooks with employee timekeeping information, run reports, and perform payroll reconciliations
• Prepare new employee files by completing background and reference checks, and collecting tax information
• Manage benefits programs such as enrollment, renewal, distribution, and educate employees
• Complete termination paperwork and maintain updated HR records in adherence with labor policies
• Assist in claim resolutions, reconciling benefits statements, and approving invoices for payment

• Successfully led monthly key projects which resulted in store expansion within company tiers
• Conducted opening and closing operational procedures, which include managing damaged merchandise, deposits, balancing registers, etc.
• Executed a best-in-class customer experience
• Conducted loss prevention evaluations by following a list of procedures
• Coordinated monthly store meetings to establish future goals and educate about upcoming products
• Observed and evaluated staff in order to create a development plan based on strengths and opportunities

• Drives store sales and growth by personally selling to customers.
• Proactively engages with customers, reads cues and responds effectively.
• Provides customers with the perfect bra fit by asking effective questions.
• Converting returns, offers and other promotions into larger sales.When assigned to the cash wrap:
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
• Reinforces customer buying decisions at checkout and encourages purchase of additional items.

Driving top line store sales results and growing the business through action and productivity Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" cultureCreating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card (US only), phone and email capture) to build.

Master Of Business Administration (Mba), Marketing, 3.87

Activities and Societies: American Marketing Association and Sigma Beta Delta Honors Society Accounting for Decision Makers, Data Driven.

Bachelor Of Applied Science (B.A.Sc.), Psychology, 3.48

Activities and Societies: Psi Chi Honors Society and Psychology Ambassadors for Success

High School Diploma, Social Sciences, 4.34 Cum Laude

Activities and Societies: Swim Team and Water Polo Team Captain, Soccer Team, Italian Club, HOSA, Yearbook Sports Editor, Newspaper.

Education record