● Founded a cloud managed service provider filling a regional need for professional IT services.● Successfully providing innovative technical solutions for small & medium enterprises, including backup, disaster recovery, cybersecurity, private cloud, and development services.

● Designed and oversaw virtual trade show following COVID pandemic to replace the physical in-person show; exceeded prior year sales by millions while being completely remote and online.● Converted all VMware virtualization systems to Hyper-V and Azure Stack HCI running on Cisco UCS clusters with NetApp and IBM storage fabrics.● Designed & implemented a data warehouse solution built on Azure Synapse & PowerBI● Successfully launched a large-scale public facing B2B eCommerce website and ordering/payment system. Conceived the initial MVP and lead the team to provide additional development on a full AS/400 ERP integration developed with Laravel, PHP, SQL, Vue.JS, and Elasticsearch to be fully responsive and mobile friendly while modernizing the capabilities of the backend system.● Optimized numerous company servers and related components to achieve high performance of business applications; provided support by designing, installing, administering server upgrades as necessary.● Converted the telecommunication infrastructure to utilize SIP technology, saving over $350,000 per year, along with designing and rolling out Cisco IWAN (SD-WAN) technology to increase remote site uptime to over 99% and lowered costs of remote site connectivity.● Implemented DevOps methodologies to automate code deployment and infrastructure services.● Converted all DR and business continuity services to Azure and embraced cloud services for applicable company resources while lowering RTO and RPO to less than 30 minutes.

● Collaborated with stakeholders to identify, develop, execute, and support cost-effective solutions; implemented SD-WAN and VOIP saving $1M annually● Planned, coordinated, directed, and designed all pharmacy IT-related activities; provided administrative direction and drove key decision-making initiatives for the successful management of the IT department● Reduced communication costs by over 50% by implementing Fax-over-IP and Voice-over-IP technologies across the organization using SIP, QoS, and Asterisk.● Spearheaded disaster contingency plans by running vulnerability and risk assessments to strengthen organizational readiness; set up and maintained backups of all data to mitigate negative impacts● Setup, configured and managed switches, firewalls, network equipment, and VPN connections across 26 physical locations

● Headed and operated an IT consulting firm; successfully provided innovative technical solutions for over 100 medium and large-scale clients while continually building strong relationships● Delivered onsite and remote assistance for a wide range of retail and corporate B2B clients; provided voice and network planning and deployment services, virtualization solutions, and staffing solutions● Spearheaded nationwide rollouts of various technologies such as multiple site VPN, digital menu solutions for foodservice, and retail/wholesale wireless solutions

● Diagnosed, installed, upgraded, and repaired computer systems and network system components; provided technical support for problems pertaining to a wide range of computer hardware and software● Researched and launched plans to fulfill client hardware and software needs; provided technical support and training for company employees to uphold 100% customer satisfaction levels● Monitored network operations to ensure guaranteed 99.9% uptime of various servers and workstations including Windows 2003 and 2008 Server, Windows XP, Vista, 7, and various versions of Linux

● Delivered 24/7 round-the-clock monitoring for information transfer, storage, and processing; ensured timeliness, efficiency, and service level requirements were met● Assisted with the administration of a VMware based Windows Server 2003 Farm, including Active Directory, Weekly Backups, and LINUX/UNIX server management● Conveyed recommendations to the IT Director regarding company-wide phone system upgrades; executed upgrades as directed.