Nicoleta Gaitanaru Email & Phone Number

Bucharest, Romania

• Developed a high-level sales plan, that lead to accurate forecasting of the business• Communicated value propositions to clients and stakeholders that speak intimately to their needs and requirements• Worked closely with other LOB's in order to achieve the quota: marketing, sales operation, sales support, pricing.• Identified the right partners to obtain the best coverage in the specific territory, including recruiting, on boarding, training, and ongoing development,•… Show more • Developed a high-level sales plan, that lead to accurate forecasting of the business• Communicated value propositions to clients and stakeholders that speak intimately to their needs and requirements• Worked closely with other LOB's in order to achieve the quota: marketing, sales operation, sales support, pricing.• Identified the right partners to obtain the best coverage in the specific territory, including recruiting, on boarding, training, and ongoing development,• Quarterly presentation of a plan to address the most meaningful prospects (partners and end customers) and doing key account planning for the assigned territory.• Managed the assigned customers, promoting up-selling and cross selling initiatives.• Defined along with Marketing actions and KPI’s in order to increase the visibility of the product on the market and reach the annual quota. • Coordinated with Territory Account Manager (TAM) in my territory to ensure complete coverage of all partner and end user opportunities.• Reported weekly team results• Trained newcomers from departments related to sales.• Held webinars for partners about the Bitdefender products, to ensure development of relationship Show less

Bucharest, Romania

Bucharest, Romania

• Developed a high-level sales plan, that lead to accurate forecasting of the business• Communicated value propositions to clients and stakeholders that speak intimately to their needs and requirements• Worked closely with other LOB's in order to achieve the quota: marketing, sales operation, sales support, pricing.• Identified the right partners to obtain the best coverage in the specific territory, including recruiting, on boarding, training, and ongoing… Show more • Developed a high-level sales plan, that lead to accurate forecasting of the business• Communicated value propositions to clients and stakeholders that speak intimately to their needs and requirements• Worked closely with other LOB's in order to achieve the quota: marketing, sales operation, sales support, pricing.• Identified the right partners to obtain the best coverage in the specific territory, including recruiting, on boarding, training, and ongoing development,• Quarterly presentation of a plan to address the most meaningful prospects (partners and end customers) and doing key account planning for the assigned territory.• Managed the assigned customers, promoting up-selling and cross selling initiatives.• Defined along with Marketing actions and KPI’s in order to increase the visibility of the product on the market and reach the annual quota. • Coordinated with Territory Account Manager (TAM) in my territory to ensure complete coverage of all partner and end user opportunities.• Reported weekly team results• Trained newcomers from departments related to sales.• Held webinars for partners about the Bitdefender products, to ensure development of relationship Show less

Bucharest, Romania

• Simplified workload and increased efficiency by developing a macro (sending min. 200 e-mails in 10 minutes) which was used for different activities: enable partners, promotions, renewal opportunities. • Coordinated a "New business generation" project with the LDR Team, weekly sessions for 2 months in order to make the team confident and know how to create new leads for my team. • Developed strategies to promote team members adherence to territory specifics and performance goals. • 4 out… Show more • Simplified workload and increased efficiency by developing a macro (sending min. 200 e-mails in 10 minutes) which was used for different activities: enable partners, promotions, renewal opportunities. • Coordinated a "New business generation" project with the LDR Team, weekly sessions for 2 months in order to make the team confident and know how to create new leads for my team. • Developed strategies to promote team members adherence to territory specifics and performance goals. • 4 out of 5 team members achieved 102%-115% of FY18 quota. All the team contributed to a 40% revenue increase YoY. • Successful organized a partner event in Frankfurt in Sept. 2019 together with marketing department to present our new product acquisition from RedSocks, NTSA (Network Traffic Security Analytics). • Enabled in November 2019 one of our biggest distributors Nuvias. • Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Show less

Bucharest, Romania

• Acted as a business consultant to help resellers and distributors set their business strategy. Collaborated with internal and external business partners to build, maintain and implement business plans to support the sales effort. • Worked with Channel teams to define a business strategy and to implement programs and activities.• Collaborated with other LOB's: Marketing, Technical Sales, Inside Sales, Sales Operation, Sales Support and Pricing to define programs which helped to grow… Show more • Acted as a business consultant to help resellers and distributors set their business strategy. Collaborated with internal and external business partners to build, maintain and implement business plans to support the sales effort. • Worked with Channel teams to define a business strategy and to implement programs and activities.• Collaborated with other LOB's: Marketing, Technical Sales, Inside Sales, Sales Operation, Sales Support and Pricing to define programs which helped to grow the business through our Channel Partners• Looked for new ways of reinventing some workflow parts in light of our department changing needs. I helped in simplifying the processes, learned what works, and found creative ways of implementing new tools and processes.• Regularly looked for common ground and encouraged collaboration among team members. Created a team spirit based on inclusiveness, welcoming others’ suggestions and points of view. I viewed all my team members as leaders, innovators and I was there to support them in any issue that occurred.• Provided encouragement to team members, including communicating team goals and identifying areas for new training or skill checks• Trained new team members• Weekly forecast meetings with the team members• Monthly 1 to 1 meetings with the team members• Presented quarterly the team results and ongoing team actions to higher management Show less

Bucharest, Romania

• Achieved 105% of the annual quota in 2018, territory ACH-NL. • Closed 95% from a total 245k renewal pipeline deals. • Enabled more than 60 new partners and support them in order to sell business products. • Coordinated a commercial webinar in June 2018 with 27 partners from Netherlands

Bucharest, Romania

• Coordinated a pipeline generation project with other LOBs - KAM team, which translated in $ 250k revenue. • Achieved 160% of the annual quota in 2017; One of the largest deals of the year was $ 1.2 Mil in Norway. • Managed a database of prospects, working on profiling and using BANT as sales qualification framework in order to generate new business for the ISV Sales Team. • Developed new pipeline generation (aprox. 300k ) from ISV install base and assured ISV royalty revenue by… Show more • Coordinated a pipeline generation project with other LOBs - KAM team, which translated in $ 250k revenue. • Achieved 160% of the annual quota in 2017; One of the largest deals of the year was $ 1.2 Mil in Norway. • Managed a database of prospects, working on profiling and using BANT as sales qualification framework in order to generate new business for the ISV Sales Team. • Developed new pipeline generation (aprox. 300k ) from ISV install base and assured ISV royalty revenue by working with ISV Sales Reps and ISV Inside Sales Reps to collect quarterly revenue reports. • Implemented a bi-annual meeting with 2 other departments to discuss goals, updates and challenges with only focus on increasing productivity across departments by 20% YoY. Show less

Bucharest, Romania

• Developed the “AR Notification”, a tool that notifies the end customers about the due invoices. With the help of this process, bills paid within the payment deadline increased by 40%. • Presented in Bratislava to distributor Dachser twice per year the YTD results and the most challenging delivery issues for the German and Austrian market. • Solved a pricing issue for Amazon, which affected the entire billing process for one year, through recurring meetings in Frankfurt and Bratislava… Show more • Developed the “AR Notification”, a tool that notifies the end customers about the due invoices. With the help of this process, bills paid within the payment deadline increased by 40%. • Presented in Bratislava to distributor Dachser twice per year the YTD results and the most challenging delivery issues for the German and Austrian market. • Solved a pricing issue for Amazon, which affected the entire billing process for one year, through recurring meetings in Frankfurt and Bratislava with the distribution and finance teams. • Improved the customer service satisfaction annually through supply chain management initiatives, inventory control and flexible delivery practices.• Drove the integration of the CRM tool Siebel in JDE Edwards (1 year project). As a key user for the DE+AT market, I had quarterly reviews in Paris, in the BiC HQ and weekly technical calls, in order to implement all particularities of the German and Austrian market. Show less

Bucharest, Romania

▪ Selling SIXT's full product range▪ Converting customer enquiries into reservations▪ Maximizing “Walk In” business▪ Applying sales techniques in order to persuade and attract more customers▪ Monitoring reservations ▪ Managing customer queries/concerns regarding the rental contract

Bucharest, Romania

▪ Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and service▪ Gathering customer information and determine the issue by evaluating and analyzing the symptoms▪ Solving technical hardware and software issues involving internet connectivity, TV and phones▪ Redirecting problems to appropriate resource▪ Analyzing tickets generated by calls▪ Examining the tickets and giving feedback to customers

Bucharest, Romania

▪ Identifying the personal needs of the potential clients▪ Answering phones and responding to customer requests▪ Providing customers with product and service information▪ Up selling products and services▪ Identifying, researching, and solving customer issues

Psychology

High School, Social Sciences