Nicoleta Gaitanaru Email & Phone Number

Bucharest, Romania

• Developed a high-level sales plan, that lead to accurate forecasting of the business
• Communicated value propositions to clients and stakeholders that speak intimately to their needs and requirements
• Worked closely with other LOB's in order to achieve the quota: marketing, sales operation, sales support, pricing.
• Identified the right partners to obtain the best coverage in the specific territory, including recruiting, on boarding, training, and ongoing development,
• … Show more
• Quarterly presentation of a plan to address the most meaningful prospects (partners and end customers) and doing key account planning for the assigned territory.

Bucharest, Romania

Bucharest, Romania

• Developed a high-level sales plan, that lead to accurate forecasting of the business
• Communicated value propositions to clients and stakeholders that speak intimately to their needs and requirements
• Worked closely with other LOB's in order to achieve the quota: marketing, sales operation, sales support, pricing.
• Identified the right partners to obtain the best coverage in the specific territory, including recruiting, on boarding, training, and ongoing… Show more
• Identified the right partners to obtain the best coverage in the specific territory, including recruiting, on boarding, training, and ongoing development,
• Quarterly presentation of a plan to address the most meaningful prospects (partners and end customers) and doing key account planning for the assigned territory.

Bucharest, Romania

• Simplified workload and increased efficiency by developing a macro (sending min. 200 e-mails in 10 minutes) which was used for different activities: enable partners, promotions, renewal opportunities.
• Coordinated a "New business generation" project with the LDR Team, weekly sessions for 2 months in order to make the team confident and know how to create new leads for my team.
• Developed strategies to promote team members adherence to territory specifics and performance goals.
• 4 out… Show more
• 4 out of 5 team members achieved 102%-115% of FY18 quota. All the team contributed to a 40% revenue increase YoY.
• Successful organized a partner event in Frankfurt in Sept. 2019 together with marketing department to present our new product acquisition from RedSocks, NTSA (Network Traffic Security Analytics).

Bucharest, Romania

• Acted as a business consultant to help resellers and distributors set their business strategy. Collaborated with internal and external business partners to build, maintain and implement business plans to support the.
• Worked with Channel teams to define a business strategy and to implement programs and activities.
• Collaborated with other LOB's: Marketing, Technical Sales, Inside Sales, Sales Operation, Sales Support and Pricing to define programs which helped to grow… Show more
• Collaborated with other LOB's: Marketing, Technical Sales, Inside Sales, Sales Operation, Sales Support and Pricing to define programs which helped to grow the business through our Channel Partners
• Looked for new ways of reinventing some workflow parts in light of our department changing needs. I helped in simplifying the processes, learned what works, and found creative ways of implementing new tools and.
• Regularly looked for common ground and encouraged collaboration among team members. Created a team spirit based on inclusiveness, welcoming others’ suggestions and points of view. I viewed all my team members as.

Bucharest, Romania

• Achieved 105% of the annual quota in 2018, territory ACH-NL.
• Closed 95% from a total 245k renewal pipeline deals.
• Enabled more than 60 new partners and support them in order to sell business products.
• Coordinated a commercial webinar in June 2018 with 27 partners from Netherlands

Bucharest, Romania

• Coordinated a pipeline generation project with other LOBs - KAM team, which translated in $ 250k revenue.
• Achieved 160% of the annual quota in 2017; One of the largest deals of the year was $ 1.2 Mil in Norway.
• Managed a database of prospects, working on profiling and using BANT as sales qualification framework in order to generate new business for the ISV Sales Team.
• Developed new pipeline generation (aprox. 300k ) from ISV install base and assured ISV royalty revenue by… Show more
• Developed new pipeline generation (aprox. 300k ) from ISV install base and assured ISV royalty revenue by working with ISV Sales Reps and ISV Inside Sales Reps to collect quarterly revenue reports.
• Implemented a bi-annual meeting with 2 other departments to discuss goals, updates and challenges with only focus on increasing productivity across departments by 20% YoY. Show less

Bucharest, Romania

• Developed the “AR Notification”, a tool that notifies the end customers about the due invoices. With the help of this process, bills paid within the payment deadline increased by 40%.
• Presented in Bratislava to distributor Dachser twice per year the YTD results and the most challenging delivery issues for the German and Austrian market.
• Solved a pricing issue for Amazon, which affected the entire billing process for one year, through recurring meetings in Frankfurt and Bratislava… Show more
• Solved a pricing issue for Amazon, which affected the entire billing process for one year, through recurring meetings in Frankfurt and Bratislava with the distribution and finance teams.
• Improved the customer service satisfaction annually through supply chain management initiatives, inventory control and flexible delivery practices.
• Drove the integration of the CRM tool Siebel in JDE Edwards (1 year project). As a key user for the DE+AT market, I had quarterly reviews in Paris, in the BiC HQ and weekly technical calls, in order to implement all.

Bucharest, Romania

• Selling SIXT's full product range
• Converting customer enquiries into reservations
• Maximizing “Walk In” business
• Applying sales techniques in order to persuade and attract more customers
• Monitoring reservations
• Managing customer queries/concerns regarding the rental contract

Bucharest, Romania

• Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and service
• Gathering customer information and determine the issue by evaluating and analyzing the symptoms
• Solving technical hardware and software issues involving internet connectivity, TV and phones
• Redirecting problems to appropriate resource
• Analyzing tickets generated by calls
• Examining the tickets and giving feedback to customers

Bucharest, Romania

• Identifying the personal needs of the potential clients
• Answering phones and responding to customer requests
• Providing customers with product and service information
• Up selling products and services
• Identifying, researching, and solving customer issues

Psychology

High School, Social Sciences