Nicholas Macfarlane Email & Phone Number

Engineering / technical support for customer support, including testing, feedback, code fixes, example code for users, and documentation of API and plugins. Continual collaboration with product, support, and engineering teams to improve ease of use and customer understanding of product.

Estonia

Ongoing development / feature additions / refactoring of front and back end web applications employing php, angularJS, node.js, as well as plugin development for Oxid e-shops.

• Remote Desktop
• PC Helpdesk
• Windows Troubleshooting
• Network Setup and Configuration
• Printer and Peripheral Setup
• Virus and Malware Remediation

Wichita, Kansas Area

• Evaluation and testing of incoming products
• Component, board, and systems-level troubleshooting of audio electronics
• Rewiring of cables and devices according to customer requirements
• Soldering
• Circuit Analysis
• Network Configuration – Physical and Software

Associate of Applied Science, Computer and Electronics Engineering Technology

United States

Freelance projects - updates to www.wichitadrivingschool.com, and full build of merchant website www.x-tremescootersoftucson.com with Paypal integration.

Maintenance, safe operation, and training coworkers in the safe operation of industrial powered equipment and environmental procedures used in a demolitions/mold abatement environment.

Sorting of restricted items/ items of environmental concern from military residue during training rotations at the Joint Readiness Training Center at Fort Polk.

Customer service for Frozen Goods, as well as stocking and maintenance of the same.

Handling of various crude/clean petrochemical products, many containing either Benzine or Hydrogen Sulfide, transporting them along inland waterways, as well as maintenance and rigging of the boat and barges.

Opening and closing of store, training of new employees, daily/nightly safe/bank deposits, and maintaining customer service standards.

Assisted in all duties of the Department manager as well as coordinated the team of CSA's assigned to my departments to provide outstanding customer service. Became certified in various lift machinery in order to facilitate stocking/downstocking of merchandise.

Coordinated with fire support cells and US Army Observer/Controllers to replicate and adjudicate indirect fire missions and Improvised Explosive Devices(IEDs) during training exercises at the Joint Readniness Training Center(JRTC) at Fort Polk Army Base. Regularly carried and handled the detonation of various pyrotechnics used to replicate these effects.

Handling of customer relations, mediation of employee disputes, training of new personnel, assisting with any and all duties of other employees, and nightly safe deposits.

Swift and accurate cooking and assembly of all breakfast and lunch menu items, keeping the necessary stock of supplies at hand for these duties, and maintaining sanitary standards.

Full Stack Web Development Certification, Computer Software Engineering

Associate, Computer And Electronics Engineering Technology

Comptia A+ It Technician, It

Passed the A+ exams, 220-601 + 220-602, after a course of self-study, in April 2007. Test was scheduled through Pearson VUE.

Education record